Subject: RE: [#2410129] - Delivery
From: Yahia Taha <[email-masked]>
To: Home Box <[email-masked]>, Niren Dsouza <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, HB.CCCKSA <[email-masked]>
Date: Wed, 21 Apr 2021 07:38:16 +0000

Dear Amr,

Do you have access to hybris, please confirm as order is already cancelled , refund processed and you still following up with open ticket.

@Niren Dsouza<mailto:[email-masked]> please have a look.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Home Box <[email-masked]>
Sent: Tuesday, April 20, 2021 6:46 PM
To: Yahia Taha <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Cc: [email-masked]; HB.CCCKSA <[email-masked]>
Subject: Fwd: [#2410129] - Delivery

External email sender, please take precaution.
Hi Team,
Order No; 6289702568

Issue statement: late Delivery
Any updates, we are not able to fetch data from CRM or GDMS.

Thanks & Regards
Amr Khalil
On Sat, 17 Apr at 2:05 PM , Home Box <[email-masked]> wrote:
Please do the needful.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C748afd9fac794aaa9e0d08d9041379f7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637545303961044360%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=OOJiYsq2O2nufzcBOHiOv%2BOfD9YWXM%2FB9qGh6TPddsc%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C748afd9fac794aaa9e0d08d9041379f7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637545303961054326%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=aQ8tr2WMufGJcLROqqT%2B%2Fo8scWpbbdkbkOl%2FVHbidgU%3D&reserved=0>
[Image removed by sender. lg][Image removed by sender. hb]

From: Landmark Group <[email-masked]>
Sent: Friday, April 16, 2021 5:07 PM
To: Yahia Taha <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Subject: Fwd: [#2410129] - Delivery

External email sender, please take precaution.
Hi Team,

Order No: 6289702568

We are not able to fetch data from the CRM and GDMS, Kindly check and do the needful.

Thanks & Regards
The Support Team

Please take a look at ticket #2410129<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2410129&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C748afd9fac794aaa9e0d08d9041379f7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637545303961054326%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=hevlUVFi2r%2Ba9fJEfJorlz9CaM1oTAXA4E%2FR%2F1dDsXs%3D&reserved=0> raised by رائد البلوي ([email-masked]<mailto:[email-masked]>).

On Fri, 16 Apr at 5:54 PM , رائد البلوي <[email-masked]<mailto:[email-masked]>> wrote:
تم طلب سرير ودولابين ولم يتم التوصيل ولا تواصل معي . تأخير بتوصيل المنتج .... ياترا متى يتمالتوصيل ؟؟

2410129:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C748afd9fac794aaa9e0d08d9041379f7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637545303961064278%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GX1sNQSvl%2BDRQfvF019eCOjVWazxEok8ReNTcrZu0fs%3D&reserved=0>

2410129:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com