Subject: RE: Citrix ID 5005034
From: Murtaza Kutiyanawala <[email-masked]>
To: Niren Dsouza <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Tue, 20 Apr 2021 10:29:23 +0000

Hi Niren,

IT ticket raised REQ0263542<https://landmarkit.service-now.com/sc_request.do?sys_id=69fc77f2dbe7ec103d78d3bed396198d&sysparm_record_target=sc_request&sysparm_catalog=e0d08b13c3330100c8b837659bba8fb4&sysparm_catalog_view=catalog_default>

Murtaza Kutiyanawala
Team Lead - Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 5812
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<http://www.homeboxstores.com/>

From: Niren Dsouza <[email-masked]>
Sent: Tuesday, April 20, 2021 1:28 PM
To: Murtaza Kutiyanawala <[email-masked]>
Cc: deeksha <[email-masked]>; saurabh <[email-masked]>
Subject: Re: Citrix ID 5005034

External email sender, please take precaution.
Invalid User ID/Password upon using either "Lmg@2021" or "Jan@2021".
Those are the only 2 passwords we've ever set.

Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>

________________________________
From: "murtaza kutiyanawala" <[email-masked]<mailto:[email-masked]>>
To: "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
Cc: "deeksha" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 20, 2021 1:21:49 PM
Subject: RE: Citrix ID 5005034

Hi Niren,

What is the error message you getting?

Murtaza Kutiyanawala
Team Lead - Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 5812
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C3f72eb08fa004a0843a608d903de886e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637545076574778979%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Sbp6IO50FahUOcJaHFmo5bnBfdZd5QwEDOXdTZURJis%3D&reserved=0>

From: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 19, 2021 5:11 PM
To: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Cc: deeksha <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>
Subject: Citrix ID 5005034

External email sender, please take precaution.
Hi Murtaza,

We have not been able to login with the Citrix ID 5005034 since the last one hour.
Please assist.

Thanks
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com