Subject: FW: SMSA Escalation Matrix
From: Yahia Taha <[email-masked]>
To: HB.CCCKSA <[email-masked]>, Crys_HBKSA <[email-masked]>, Layan Shehadeh <[email-masked]>, Nada Hattar <[email-masked]>, Niren Dsouza <[email-masked]>, Saurav Chakraborty <[email-masked]>
Cc: Baraa Abukhadra <[email-masked]>, Hasan Razakhan <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Tue, 20 Apr 2021 08:34:49 +0000

Dear All,

FYI...

Please Note - SMSA new Escalation Matrix

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: ArishLaila <[email-masked]>
Sent: Tuesday, April 20, 2021 10:22 AM
To: Yahia Taha <[email-masked]>; Momen Elmassry <[email-masked]>; Mohamad Wassim <[email-masked]>; Escalations Dxbteam <[email-masked]>; KSA CCCTeamLeaders <[email-masked]>; HB.CCCKSA <[email-masked]>
Cc: Karim Asklany <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: SMSA Escalation Matrix

Dear Team

Please Note - SMSA new Escalation Matrix

Regards
Arish
Extn-3725

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com