Subject: RE: Technician Visit
From: Shadab Ahmed Khan <[email-masked]>
To: Murtaza Kutiyanawala <[email-masked]>, Niren Dsouza <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Date: Mon, 19 Apr 2021 08:10:07 +0000

Noted and Thanks

From: Murtaza Kutiyanawala <[email-masked]>
Sent: Monday, April 19, 2021 12:09 PM
To: Shadab Ahmed Khan <[email-masked]>; Niren Dsouza <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>
Subject: RE: Technician Visit

HI Shadab,

This is scheduled for today.

@Niren Dsouza<mailto:[email-masked]> you can check the work order or delivery order in GDMS if it is scheduled then there will be a date, if not scheduled then write an email to the delivery team and ask them to schedule it.

Murtaza Kutiyanawala
Team Lead - Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 5812
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CShadabahmed.Khan%40landmarkgroup.com%7C3107eee5f2a549158d5b08d9030a5841%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637544165232399230%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=m8XKqjGuUh9ilKomC1mgSwAIKBdY19fQRadUDnskFqo%3D&reserved=0>

From: Shadab Ahmed Khan <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 19, 2021 12:05 PM
To: Niren Dsouza <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: RE: Technician Visit

Hi @Murtaza Kutiyanawala<mailto:[email-masked]>

Do we have visibility for this.

Kindly confirm and let us know.

Thanks
'Shadab Khan

From: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 19, 2021 12:00 PM
To: Shadab Ahmed Khan <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Subject: Re: Technician Visit

External email sender, please take precaution.

Hi Shadab,

These are the approval notes on the CRM : 
I do not get updates as to when the team will visit.
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>
[https://mail.lsmindia.com/service/home/~/?auth=co&loc=en_US&id=2752&part=2.2]

________________________________
From: "Shadabahmed Khan" <[email-masked]<mailto:[email-masked]>>
To: "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
Cc: "HomeBox Customercare UAE" <[email-masked]<mailto:[email-masked]>>, "murtaza kutiyanawala" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 19 April, 2021 13:18:29
Subject: RE: Technician Visit

Hi Niren,

Any updates on this order.

Thanks
Shadab
From: Shadab Ahmed Khan
Sent: Sunday, April 18, 2021 11:36 AM
To: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Subject: RE: Technician Visit

Hi Niren,

Let us know when this technician will visit,

Thanks
Shadab Khan

From: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 15, 2021 3:55 PM
To: Shadab Ahmed Khan <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Subject: Re: Technician Visit

External email sender, please take precaution.
Hi Shadab,

CRM raised with ref no.:2708477

Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>
[https://mail.lsmindia.com/service/home/~/?auth=co&loc=en_US&id=2752&part=2.2]

________________________________
From: "Shadabahmed Khan" <[email-masked]<mailto:[email-masked]>>
To: "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>, "HomeBox Customercare UAE" <[email-masked]<mailto:[email-masked]>>, "murtaza kutiyanawala" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 15 April, 2021 15:56:51
Subject: Technician Visit

Hi Niren

As per customer , product after installation one side of the table looks higher.

Invoice : 29041101854120210330

Thanks,
[A close up of a sign    Description automatically generated]
  Shadab Khan
  Sr. Executive Ecom.
   M  :  +971 506586045
   Landmark Tower, Dubai Marina
  P.O.Box 282028, UAE.
 www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CShadabahmed.Khan%40landmarkgroup.com%7C3107eee5f2a549158d5b08d9030a5841%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637544165232399230%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=m8XKqjGuUh9ilKomC1mgSwAIKBdY19fQRadUDnskFqo%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CShadabahmed.Khan%40landmarkgroup.com%7C3107eee5f2a549158d5b08d9030a5841%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637544165232409188%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BaLlW8GdeK4ZLI4oOPTFy7GgARBLiV4XSUlWfjgct5c%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CShadabahmed.Khan%40landmarkgroup.com%7C3107eee5f2a549158d5b08d9030a5841%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637544165232409188%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BaLlW8GdeK4ZLI4oOPTFy7GgARBLiV4XSUlWfjgct5c%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com