Subject: RE: E-Com Overbooking @ Flexible option
From: Yahia Taha <[email-masked]>
To: Layan Shehadeh <[email-masked]>
Cc: Noorul Hassan <[email-masked]>, AmirKhan <[email-masked]>, Kalyan Khadka <[email-masked]>, Abdul Rashid Ali <[email-masked]>, Shamsheer Musthafa <[email-masked]>, arnel ferfas <[email-masked]>, HB.CCCKSA <[email-masked]>, Hasan Razakhan <[email-masked]>, Baraa Abukhadra <[email-masked]>, Nada Hattar <[email-masked]>, Crys_HBKSA <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Thu, 15 Apr 2021 10:46:51 +0000

Hi Layan,

Please assign one team member for this job  and revert to Arnel for any difficulties related to rescheduling.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: arnel ferfas <[email-masked]>
Sent: Thursday, April 15, 2021 1:30 PM
To: Shamsheer Musthafa <[email-masked]>; Yahia Taha <[email-masked]>; Abdul Rashid Ali <[email-masked]>
Cc: Noorul Hassan <[email-masked]>; AmirKhan <[email-masked]>; Kalyan Khadka <[email-masked]>
Subject: E-Com Overbooking @ Flexible option

Dear Mr. Yahia,

Please find the attached file of Homebox over billing invoice scheduled on 15-April 2021.

Please schedule all the invoices on available slots on upcoming days.. as we are not in a position to deliver with additional capacity.

Thanks and Regards,

Arnel Ferfas
Jeddah Warehouse-HC_COD
Al Khumra Jeddah KSA
0544361298
Ext.2310
[image004]

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From: arnel ferfas
Sent: Thursday, April 08, 2021 8:08 AM
To: Shamsheer Musthafa <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>; Abdul Rashid Ali <[email-masked]<mailto:[email-masked]>>
Cc: Subhabrata Mandal <[email-masked]<mailto:[email-masked]>>; Sridath Hiriyanna <[email-masked]<mailto:[email-masked]>>; Shibu John <[email-masked]<mailto:[email-masked]>>; Noorul Hassan <[email-masked]<mailto:[email-masked]>>; AmirKhan <[email-masked]<mailto:[email-masked]>>; Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Subject: RE: E-Com Overbooking @ Flexible option

Dear Mr. Yahia,

Please find the attached file of Homebox over billing invoice scheduled today, 08-April 2021.

We have raised the issue to IT and below is the ticket number for your reference.

Please schedule all the invoices on available slots on upcoming days..

Thanks and Regards,

Arnel Ferfas
Jeddah Warehouse-HC_COD
Al Khumra Jeddah KSA
0544361298
Ext.2310
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From: Shamsheer Musthafa <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 07, 2021 10:10 PM
To: arnel ferfas <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>; Abdul Rashid Ali <[email-masked]<mailto:[email-masked]>>
Cc: Subhabrata Mandal <[email-masked]<mailto:[email-masked]>>; Sridath Hiriyanna <[email-masked]<mailto:[email-masked]>>; Shibu John <[email-masked]<mailto:[email-masked]>>; Noorul Hassan <[email-masked]<mailto:[email-masked]>>
Subject: FW: E-Com Overbooking @ Flexible option

Dear Arnel,

As discussed, immediately raise a SR for over booking of E-Com invoices and which are unable to deliver, please share invoice details to CCC to reschedule.
It is a really concern!! we are unable to deliver the materials on time customer. Today having 26 invoices and tomorrow have 57 excess in HB,  it is almost 10 truck load!!!

Rashid - Always check the over booked invoices before scheduling, as these all should not be create the DO, as that will impact WH operation for additional picking and RTS activity.

Yahia - Once Arnel provided the details, please schedule all the invoices on available slots on upcoming days.. as we are not in a position to deliver with additional capacity.

Thanks

Shamsheer.M.K
Home
WH Manager
Jeddah

Mobile: +966 54 023 2506  EXT: 2313
Email: [email-masked]<mailto:[email-masked]>

[image004]

From: Mohammed Basheeruddin <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 22, 2021 7:56 PM
To: Sridath Hiriyanna <[email-masked]<mailto:[email-masked]>>
Cc: Shibu John <[email-masked]<mailto:[email-masked]>>; Shamsheer Musthafa <[email-masked]<mailto:[email-masked]>>; Nikhilesh Hardas <[email-masked]<mailto:[email-masked]>>; Suresh Kuridath <[email-masked]<mailto:[email-masked]>>
Subject: RE: E-Com Overbooking @ Flexible option

Noted Sir

Thanks & Regards,
Mohammed Basheeruddin
COD_Manager_Riyadh
Mobile- +966 540010368
Ext -3601

From: Sridath Hiriyanna <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 22, 2021 4:22 PM
To: Mohammed Basheeruddin <[email-masked]<mailto:[email-masked]>>
Cc: Shibu John <[email-masked]<mailto:[email-masked]>>; Shamsheer Musthafa <[email-masked]<mailto:[email-masked]>>; Nikhilesh Hardas <[email-masked]<mailto:[email-masked]>>
Subject: RE: E-Com Overbooking @ Flexible option

Hi Basheer,

Since you are inflating the overall invoices then try changing the option to base. Pl confirm whether this works.

We can connect on the results of this.

Regards,
Sridath

From: Mohammed Basheeruddin <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 22, 2021 4:42 PM
To: Sridath Hiriyanna <[email-masked]<mailto:[email-masked]>>
Cc: Shibu John <[email-masked]<mailto:[email-masked]>>; Shamsheer Musthafa <[email-masked]<mailto:[email-masked]>>; Nikhilesh Hardas <[email-masked]<mailto:[email-masked]>>
Subject: E-Com Overbooking @ Flexible option

Dear Sir

With reference to our conversation on E-com overbooking , we tried suggested option by selecting invoice count as flexible but still ecom count is exceeding set numbers ,

Thanks & Regards,
Mohammed Basheeruddin
COD_Manager_Riyadh
Mobile- +966 540010368
Ext -3601

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