Subject: Fwd: [#2273551] - Returns
From: Home Box <[email-masked]>
To: [email-masked], Yahia Taha <[email-masked]>
Cc: [email-masked], [email-masked]
Date: Wed, 14 Apr 2021 07:17:46 +0000

Hi Yahia.     Please advice on the below case. however the cx is saying he will go to MOC.     Regards  Syed  
                           
                            On
                            Mon, 12 Apr at  8:33 PM
                            ,  Home Box <[email-masked]>  wrote:

 Hi Yahia, 
   
 Just checked the CRM and the approval notes there specifically mention, " CCC manager approval for refixing". 
 Please advise. 

 Niren D'Souza 
 Team Manager 
 [email-masked] 

 

 

  
 From: "Yahia Taha" <[email-masked]> To: "Niren Dsouza" <[email-masked]> Cc: "HB.CCCKSA" <[email-masked]>, "Home Box" <[email-masked]> Sent: Monday, April 12, 2021 7:26:23 PM Subject: RE: [#2273551] - Returns 

 

 
 Dear Niren 
   
 Please guide the team about the work process.  

 Best Regards 
 Yahia Taha 
 
Customer Care Team Leader - Home box
 
 800-1110888 
 
Ext: 3457
 
 Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 
 
www.homeboxstores.com |
www.landmarkgroup.com

 

 

From: Home Box <[email-masked]>  
Sent: Monday, April 12, 2021 4:52 PM 
To: Yahia Taha <[email-masked]> 
Cc: HB.CCCKSA <[email-masked]> 
Subject: Fwd: [#2273551] - Returns 

   
 
External email sender, please take precaution.

 

 

 
 
 Hi Yahia. 

   

 please have a look at this ticket and approve the re fixing process for this cx. 

   

 Regards 

 Syed 

 
 
On Fri, 9 Apr at 4:28 PM
, Home Box <[email-masked]> wrote:

 

 Hi Yahia. 

   

 Please have look at CRM: 2642937 remark, and approve the re fixing for that item. as cx chasing his re fixing process sing long time. 

   

 PFA. 

   

 Regards 

 Syed 

 

 

2273551:1125156

 

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