Subject: Re: [#2273551] - Returns
From: Niren Dsouza <[email-masked]>
To: Yahia Taha <[email-masked]>
Cc: "HB.CCCKSA" <[email-masked]>, Home Box <[email-masked]>
Date: Mon, 12 Apr 2021 09:32:53 -0700 (MST)

Hi Yahia, 

Just checked the CRM and the approval notes there specifically mention, " CCC manager approval for refixing". 
Please advise. 

Niren D'Souza 
Team Manager 
[email-masked] 

From: "Yahia Taha" <[email-masked]> 
To: "Niren Dsouza" <[email-masked]> 
Cc: "HB.CCCKSA" <[email-masked]>, "Home Box" <[email-masked]> 
Sent: Monday, April 12, 2021 7:26:23 PM 
Subject: RE: [#2273551] - Returns 

Dear Niren 

Please guide the team about the work process. 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Home Box <[email-masked]> 
Sent: Monday, April 12, 2021 4:52 PM 
To: Yahia Taha <[email-masked]> 
Cc: HB.CCCKSA <[email-masked]> 
Subject: Fwd: [#2273551] - Returns 

External email sender, please take precaution. 

Hi Yahia. 

please have a look at this ticket and approve the re fixing process for this cx. 

Regards 

Syed 

On Fri, 9 Apr at 4:28 PM , Home Box < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Yahia. 

Please have look at CRM: 2642937 remark, and approve the re fixing for that item. as cx chasing his re fixing process sing long time. 

PFA. 

Regards 

Syed 

2273551:1125156 
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