Subject: FW: HB report last 2 days
From: Deeksha Dadu <[email-masked]>
To: Saurabh Dadu <[email-masked]>, Saurav Chakraborty <[email-masked]>, Niren HB LSM Dsouza <[email-masked]>
Date: Mon, 12 Apr 2021 08:44:42 +0000

Hi,

Please see the productivity reports. Sreelal and Mosab, why is their productivity so low? Even if they are new, there is no reason why they should be doing less than 45 now, it’s been almost a week since they went live.

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Date: Monday, 12 April 2021 at 2:02 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: HB report last 2 days

10th April (Sat)

Agent   Tickets resolved        Tickets Chats   Total
Amir Aziz       21      51              51
Amr Khalil      26      44      9       53
Hasan Nour      33      35      15      50
Jok Kuol        57      1       75      76
Manmoon Alsadig Haroon Adam     41      47              47
Mohd Adeel Akhter       37      61              61
Sreelal.t CT    16      21              21
Mohammad Faizan                 65      65
Abu Sufian                      54      54
Mosab nasreldin                 19      19
Abdullah Ahemad                 67      67
Adam Yousif                     82      82
Waseem Khan                     53      53
Total   231     260     439     699

11th April (Sun)
Agent   Tickets resolved        Tickets Chats   Total
Amr Khalil      84      58              58
Hasan Nour      50      50      7       57
Manmoon Alsadig Haroon Adam     59      69              69
Mohd Adeel Akhter       69      95              95
Saurav Chakraborty      1       1               1
Sreelal.t CT    21      8       21      29
Syed Ataullah   15      45              45
Mohammad Faizan                 62      62
Ibrahem Mahmoud                 21      21
Jok Kuol                        56      56
Abu Sufian                      53      53
Mosab nasreldin                 94      94
Abdullah Ahemad                 90      90
Adam Yousif                     56      56
Waseem khan                     51      51
Total   299     326     511     837

Regards,
Ashish Dabral