Subject: RE: Note Added - [#2162529] Delivery
From: Yahia Taha <[email-masked]>
To: Home Box <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Sun, 11 Apr 2021 11:56:48 +0000

Dear team,

I reviewed the ticket deeply and found that customer is complaining that bulb is missing , please inform the customer clearly that bulb is not coming with the lamp, customer must buy it from outside.

Please close the ticket with same update.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Home Box <[email-masked]>
Sent: Friday, April 9, 2021 12:18 PM
To: Yahia Taha <[email-masked]>
Subject: Note Added - [#2162529] Delivery

External email sender, please take precaution.

Hi ,

Syed Ataullah added a note and wants you to have a look.

Ticket URL:
https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2162529<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2162529&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7C3f1e5ed5312742609f2308d8fb386c73%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637535567046073988%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=cwGv2Ht%2BP4sk0knSrBZg3st8%2FYja6mSPVLqdyoNGxZQ%3D&reserved=0>

Subject:
Delivery

Requester: Areej Alatawi

Note Content:
Hi Yahia.

Please have a look at this ticket we are not getting any reply from the courier team regarding COD details.

Regards
Syed

2162529:1125156
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