Subject: Re: Oldest ageing tickets
From: Saurabh Dadu <[email-masked]>
To: Niren HB LSM Dsouza <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Sun, 11 Apr 2021 11:34:30 +0000

Niren,

Can you please check the excel before you send? There are so many of them which are waiting on customer status, for more than 3 weeks. You don't need Yahiya to take care of them. Please remove those from the list and then send him ammended list, and take care of waiting on customer cases on your side.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Niren Dsouza <[email-masked]>
Sent: 11 April 2021 4:47 PM
To: Yahia Taha <[email-masked]>; Saurabh Dadu <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Subject: Oldest ageing tickets

Hi Yahia.

I hope you're doing well.
I have attached a list of the oldest tickets that are as yet unresolved.
Would greatly appreciate your assistance in getting these tickets resolved as soon as possible.
Please also let us know in case of any corrections or improvements that we can follow to ensure that such cases can get resolved quicker in the future.

Thanks
Niren D'Souza
Team Manager
[email-masked]