Subject: Re: Arabic Language Test - Mohammed Abdullah Bahashwan
From: Niren Dsouza <[email-masked]>
To: Harpreet Livesalesman <[email-masked]>
Date: Sat, 10 Apr 2021 04:01:25 -0700 (MST)

English is alright. 
No spelling mistakes but has not written much either. 
7/10 

Niren D'Souza 
Team Manager 
[email-masked] 

From: "Harpreet Livesalesman" <[email-masked]> 
To: "Niren Dsouza" <[email-masked]> 
Sent: Saturday, April 10, 2021 4:10:50 PM 
Subject: Fwd: Arabic Language Test - Mohammed Abdullah Bahashwan 

Hi Niren, 

Please check his english 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 7, 2021, at 9:40 PM, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Mohammed Abdullah Bahashwan / (110018) 7799426238 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer, 

We feel sorry for your issue which you are facing with us 

Due to your wrong address which is assigned by you , that's why why your order is delayed. 

Send us your correct address, we will update our delivery person to send you the order as soon as possible. 

Thanks. 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear customer, 

We feel sorry for your issue which you are facing with us. 

We promise you we will send you new cabinet by our delivery person, you will get it soon 

Thanks.