Subject: Fwd: Arabic Language Test - Rabeea Mohammed
From: HR Livesalesman <[email-masked]>
To: Niren Dsouza <[email-masked]>
Date: Fri, 9 Apr 2021 22:41:09 -0700 (MST)

Hi Niren, 

Please check his English for Homebox 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 10, 2021, at 2:50 AM, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Rabeea Mohammed / (0091) 8054845878 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello sir/Madam 

Thank you for your email. We would love to help solve your issue.Actually the courier was holding wrong address of yours,kindly be patient and he will deliver to u as soon as possible. 

Thanks and regards, 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul 

In the case of returns, you will need to contact the seller from whom you purchased the product.All other concerns such as returns, exchanges, etc. are the responsibility of the seller. 

We hope you receive a resolution soon. 

Thanks and regards,