Subject: FW: [#2244570] - Returns
From: Yahia Taha <[email-masked]>
To: Niren Dsouza <[email-masked]>
Date: Wed, 7 Apr 2021 14:12:14 +0000

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Kalyan Khadka <[email-masked]>
Sent: Wednesday, April 7, 2021 1:36 PM
To: Home Box <[email-masked]>; AmirKhan <[email-masked]>; Mujahid Abdul <[email-masked]>; Bratindra Mukherjee <[email-masked]>; arnel ferfas <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>
Subject: RE: [#2244570] - Returns

We will arrange team within 5 days to collect item from customer house.

Thanks & Regards,
Kalyan Khadka
Email:- [email-masked]<mailto:[email-masked]>
Home-COD
Concept Warehouse Jeddah –Al Khomrah
 | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7Ca33fe46bd4aa4b88720208d8f9b100be%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637533885899062885%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dVQXJ%2FqMBbRYUQ7JoGJuiRwLXTz2OG0ccAQ1o3ugJ1c%3D&reserved=0>
[lg]

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 06, 2021 1:04 PM
To: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>; AmirKhan <[email-masked]<mailto:[email-masked]>>; Mujahid Abdul <[email-masked]<mailto:[email-masked]>>; Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; arnel ferfas <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2244570] - Returns

External email sender, please take precaution.
Hi Team,

The cx is chasing his refund, so kindly process the refund for below item.

Regards
Syed
في الخميس, 1 أبريل في 4:55 PM , Kalyan.khadka <[email-masked]<mailto:[email-masked]>> كتب:
ok

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 01, 2021 2:57 PM
To: AmirKhan <[email-masked]<mailto:[email-masked]>>; Kalyan Khadka <[email-masked]<mailto:[email-masked]>>; Mujahid Abdul <[email-masked]<mailto:[email-masked]>>; Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; arnel ferfas <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2244570] - Returns

External email sender, please take precaution.
Hi Team,

Kindly note the RMA and find do the needful as instruction in the below.

Regards
Syed

في الأحد, 28 مارس في 12:02 PM , Home Box <[email-masked]<mailto:[email-masked]>> كتب:
Please ag ahead and close the issue.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7Ca33fe46bd4aa4b88720208d8f9b100be%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637533885899072882%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xt24n5xCb0bv8KJh7l91VCp7go7n8rok81suaTCyHPs%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7Ca33fe46bd4aa4b88720208d8f9b100be%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637533885899072882%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dOI2oCPDN5zSjGAGDVLfXagGrqbOUsCYieO4OFw8x%2FM%3D&reserved=0>
[lg][hb]

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 26, 2021 6:33 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2244570] - Returns

External email sender, please take precaution.

Hi Team,

Order : 6280203982

​Cx wants to return the mattress as it bigger than the bed. it is in original packaging.

Kindly check the pic and video.
___________________________
Thanks and Regards,
The Support Team.

2244570:1125156
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2244570:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7Ca33fe46bd4aa4b88720208d8f9b100be%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637533885899082870%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=P83tJgS%2FQivqjl3Q4xtqeWC%2FG406LnOoQDbBd3GpwmQ%3D&reserved=0>

2244570:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com