Subject: FW: [#2194670] - Order #6267312962
From: Yahia Taha <[email-masked]>
To: Niren Dsouza <[email-masked]>
Date: Wed, 7 Apr 2021 13:56:26 +0000

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Kalyan Khadka <[email-masked]>
Sent: Sunday, April 4, 2021 12:46 PM
To: Home Box <[email-masked]>; AmirKhan <[email-masked]>; Mujahid Abdul <[email-masked]>; Bratindra Mukherjee <[email-masked]>; arnel ferfas <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>
Subject: RE: [#2194670] - Order #6267312962

Hi Syed.

Find the attached mail for your reference.

Thanks & Regards,
Kalyan Khadka
Email:- [email-masked]<mailto:[email-masked]>
Home-COD Supervisor
Concept Warehouse Jeddah –Al Khomrah
 | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cyahia.taha%40landmarkgroup.com%7Cef84d69e2f8444739af608d8f74e80ad%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637531265339956750%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FuIH%2BMP0GmLNqkkV9sHuuS0P3sBqwZV%2FMvhJ%2BfJ9eus%3D&reserved=0>
[lg]

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 02, 2021 1:59 PM
To: AmirKhan <[email-masked]<mailto:[email-masked]>>; Kalyan Khadka <[email-masked]<mailto:[email-masked]>>; Mujahid Abdul <[email-masked]<mailto:[email-masked]>>; Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; arnel ferfas <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2194670] - Order #6267312962

External email sender, please take precaution.
Problem Statement: Missing part

Order ID: 6267312962
CRM ID; 2538134

Assistance Required: Cx claiming about missing part, and CRM raised before 10 still not resolved, kindly have a look at the below CRM and do the needful ASAP.

Issue Description:

Regards,
Syed

2194670:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل
From: Yahia Taha <[email-masked]>
To: Kalyan Khadka <[email-masked]>, "Ahmed Mohmad Bahjat" <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>, Hasan Razakhan <[email-masked]>
Date: Mon, 15 Mar 2021 06:51:11 +0000

@Kalyan Khadka<mailto:[email-masked]> please share a copy of customer’s signature on delivery trip sheet.

@Ahmed<mailto:[email-masked]> please call the customer and convince.

Best Regards

Yahia Taha

Customer Care Team Leader - Home box

800-1110888

Ext: 3457

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971877993%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9eY8Q21uMFqFLW78aWxceoZ2QUF1cOo%2BBCw9l8Voz%2Fo%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971887997%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ppFHPsK0vc6b9jTp%2B5fPGtGUT9ljUqfTNKmQTM%2FEYRs%3D&reserved=0>

From: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 14, 2021 8:34 PM
To: Yahia Taha <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>; Ahmed Mohmad Bahjat <[email-masked]>
Subject: RE: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل

Dear Yahia,

For the below mail, we sent our team to customer house for inspection and the reports as below,

*       The subjected invoice was delivered on 09-Feb-2021.
*       As per our team there no visible damaged nor any quality issue.
*       It shakes if we move because of it is a light weight.
*       It is neither quality issue nor misuse.
*       As it is a light weight, obviously it shakes if we move.
*       Customer does not want replacement.
*       He wants only to return the item due to shaking.
*       Attached snap shots for your ready reference.
*       Item was billed as WWD.

             Stock available in SOH 162103046

“0” and 162103047 “8” pc

*       Customers want only to return and refund. Kindly confirm for further process

Shahd Mohameed 535385283

Thanks & Regards,

Kalyan Khadka

Email:- [email-masked]<mailto:[email-masked]>
COD Supervisor - Home Box

Concept Warehouse Jeddah - KSA

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971887997%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=f%2FaX4vkWthIbVtNDdS%2FbH%2BWSD%2Btx5zItCin4Ko72%2BAo%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971897988%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BsIYlr1AiuMZg27pNJPC%2B8IDYGkGmdXuBrwXY4RM5%2FA%3D&reserved=0>

From: Ahmed Mohmad Bahjat <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 06, 2021 4:22 PM
To: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>; Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>
Subject: RE: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل

@Kalyan Khadka<mailto:[email-masked]>,

Customer agree send team will be available today.

Also please call him on this number 0569299911

Thank you.

Best Regards

Ahmad M. Bahjat.

Ext: 662209
Customer Care Center – Home Box- KSA

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971907984%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=56VUxS7jx%2F8%2BXIrtCNz5I9FsJ3VNha8NkvG3oDBz4BU%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971917981%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wceQNFbpT56IFsYRvb3441ZsQQNLeN2GIFZ1myUDKLM%3D&reserved=0>

From: Ahmed Mohmad Bahjat <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 6, 2021 9:38 AM
To: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>; Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>
Subject: RE: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل

Ok @Kalyan Khadka<mailto:[email-masked]>,

I will call after 12pm and confirm back.

Best Regards

Ahmad M. Bahjat.

Ext: 662209
Customer Care Center – Home Box- KSA

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971927973%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=o1FhPdJOctvQVXEqGKcd6UZ2NeTPQ3aLgIaAMqdOFlU%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971927973%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=q9id3TvHgcHKVI2YZOEPpPmuRahZMmsOKbJAosOAc%2Fw%3D&reserved=0>

From: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 6, 2021 9:31 AM
To: Ahmed Mohmad Bahjat <[email-masked]<mailto:[email-masked]>>; Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>
Subject: RE: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل

Dear Ahamed,

I have been waiting confirmation from you.

Have you speck with the customer already?

I want confirmation from you that customer is okay for the inspection.

Find the attached mail. I have already mentioned the customer behavior in attached mail.

Please call the customer and confirm, if he is allowed someone to inspect the issue, I will send team by tomorrow itself.

Please confirm for inspection and will do accordingly.

Thanks & Regards,

Kalyan Khadka

Email:- [email-masked]<mailto:[email-masked]>
COD Supervisor - Home Box

Concept Warehouse Jeddah - KSA

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971937970%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BhVAzciBcrP58cHcsXq31hgzZ%2FKOJtD10dxCcIaTn4c%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971947967%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=c7z7C%2FbrXAiq%2FJ9IQJ%2FZgsBeH0%2BMmNTxYG%2BKavoU9Bc%3D&reserved=0>

From: Ahmed Mohmad Bahjat <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 06, 2021 9:21 AM
To: Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>; Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>
Subject: RE: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل

Hi @Kalyan Khadka<mailto:[email-masked]>,

Is that issue solved.

Thank you.

Best Regards

Ahmad M. Bahjat.

Ext: 662209
Customer Care Center – Home Box- KSA

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971947967%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=oNyiRQ6AbwtfzTq%2FNcDL6KAyOsWcdMNDiCJpHtqgyDw%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971957958%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=fvTbH8g8ll4DtKKO8Wp%2BjEj5Kz2aA0eqxYuXnRNADZY%3D&reserved=0>

From: Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 5, 2021 5:51 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>; Kalyan Khadka <[email-masked]<mailto:[email-masked]>>; Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>
Subject: FW: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل

From: Ahmed Mohmad Bahjat <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 20, 2021 2:13 PM
To: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>; Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>
Cc: Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; homebox bawadimanager <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>
Subject: MOC - 6267312962 -customer complain 4 pcs not good fixng

Hi @Kalyan Khadka<mailto:[email-masked]>,

Please once this issue solves inform back that I close the MOC.

Thank you.

Best Regards

Ahmad M. Bahjat.

Ext: 662209
Customer Care Center – Home Box- KSA

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971967956%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=tuwDhrE50SfKC3gt1UJjRqEC0xQtEfr5ToIVnT70KJw%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971977954%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=77Eblmx84uQ0%2FicsshVhvqjhEW2%2Fg5dmD%2FlSVYsygVc%3D&reserved=0>

From: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Sent: 08/رجب/1442 10:36 ص
To: Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>
Cc: Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; homebox bawadimanager <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>
Subject: RE: 6267312962 -customer complain 4 pcs not good fixng

Noted,

We will send team to re-fix the order soon as possible,

Thanks & Regards,

Kalyan Khadka

Email:- [email-masked]<mailto:[email-masked]>
COD Supervisor - Home Box

Concept Warehouse Jeddah - KSA

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971977954%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=DxcaAM9c7Hq84Xx%2Bey784OXFXQboMSgynhfuu9paIaY%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971987944%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=SoDx9sgQK43WBvwrkB2nxeFyh%2B8cGm%2BuRjkOWWybyHI%3D&reserved=0>

From: Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 18, 2021 10:05 PM
To: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Cc: Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; homebox bawadimanager <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>
Subject: 6267312962 -customer complain 4 pcs not good fixng

6267312962 -customer complain 4 pcs not good fixng

Customer said team talk badly

        104354174

6267312962

DEL

DEL

09-Feb-2021

CLOSE

1400

25-Jan-2021

Shahd Mohameed

535385283

Jeddah

As Safa Jeddah

40

1173805

JDH

Evening

NORMAL

162103047

WWD

Mykonos Marble Coffee Table

F

10

DEL

Y

88887

575

1

0

1

0

508507

21.582269

39.206849

NA

88887

104354174

6267312962

DEL

DEL

09-Feb-2021

CLOSE

1400

1579678

2439437944

1579678

2439437944

Done

25-Jan-2021

Shahd Mohameed

535385283

Jeddah

As Safa Jeddah

40

1173805

JDH

Evening

NORMAL

162103046

WWD

Mykonos Marble End Table

F

Subject: RE: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل
From: Kalyan Khadka <[email-masked]>
To: Yahia Taha <[email-masked]>, "Ahmed Mohmad Bahjat" <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>, Hasan Razakhan <[email-masked]>
Date: Mon, 15 Mar 2021 11:14:23 +0000

Dear Yahia,

Please find the customer signature copy below

Thanks & Regards,

Kalyan Khadka

Email:- [email-masked]<mailto:[email-masked]>
COD Supervisor - Home Box

Concept Warehouse Jeddah - KSA

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C61c73b6a601b438e8f6a08d811ae6560%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637278788005584354&sdata=wWgZbU7xUKyxKYTcDgDW9X0PmXzP9te7MaRgBgwClnY%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C61c73b6a601b438e8f6a08d811ae6560%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637278788005584354&sdata=rFc9%2Fvs5ZzkyBgsOr3mKl142%2BnJgp8IG31Pqcxnwgtk%3D&reserved=0>

From: Yahia Taha <[email-masked]>
Sent: Monday, March 15, 2021 9:51 AM
To: Kalyan Khadka <[email-masked]>; Ahmed Mohmad Bahjat <[email-masked]>
Cc: HB.CCCKSA <[email-masked]>; Hasan Razakhan <[email-masked]>
Subject: RE: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل

@Kalyan Khadka<mailto:[email-masked]> please share a copy of customer’s signature on delivery trip sheet.

@Ahmed<mailto:[email-masked]> please call the customer and convince.

Best Regards

Yahia Taha

Customer Care Team Leader - Home box

800-1110888

Ext: 3457

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971877993%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9eY8Q21uMFqFLW78aWxceoZ2QUF1cOo%2BBCw9l8Voz%2Fo%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971887997%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ppFHPsK0vc6b9jTp%2B5fPGtGUT9ljUqfTNKmQTM%2FEYRs%3D&reserved=0>

From: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 14, 2021 8:34 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; Ahmed Mohmad Bahjat <[email-masked]<mailto:[email-masked]>>
Subject: RE: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل

Dear Yahia,

For the below mail, we sent our team to customer house for inspection and the reports as below,

*       The subjected invoice was delivered on 09-Feb-2021.
*       As per our team there no visible damaged nor any quality issue.
*       It shakes if we move because of it is a light weight.
*       It is neither quality issue nor misuse.
*       As it is a light weight, obviously it shakes if we move.
*       Customer does not want replacement.
*       He wants only to return the item due to shaking.
*       Attached snap shots for your ready reference.
*       Item was billed as WWD.

             Stock available in SOH 162103046

“0” and 162103047 “8” pc

*       Customers want only to return and refund. Kindly confirm for further process

Shahd Mohameed 535385283

Thanks & Regards,

Kalyan Khadka

Email:- [email-masked]<mailto:[email-masked]>
COD Supervisor - Home Box

Concept Warehouse Jeddah - KSA

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971887997%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=f%2FaX4vkWthIbVtNDdS%2FbH%2BWSD%2Btx5zItCin4Ko72%2BAo%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971897988%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BsIYlr1AiuMZg27pNJPC%2B8IDYGkGmdXuBrwXY4RM5%2FA%3D&reserved=0>

From: Ahmed Mohmad Bahjat <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 06, 2021 4:22 PM
To: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>; Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>
Subject: RE: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل

@Kalyan Khadka<mailto:[email-masked]>,

Customer agree send team will be available today.

Also please call him on this number 0569299911

Thank you.

Best Regards

Ahmad M. Bahjat.

Ext: 662209
Customer Care Center – Home Box- KSA

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971907984%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=56VUxS7jx%2F8%2BXIrtCNz5I9FsJ3VNha8NkvG3oDBz4BU%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971917981%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wceQNFbpT56IFsYRvb3441ZsQQNLeN2GIFZ1myUDKLM%3D&reserved=0>

From: Ahmed Mohmad Bahjat <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 6, 2021 9:38 AM
To: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>; Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>
Subject: RE: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل

Ok @Kalyan Khadka<mailto:[email-masked]>,

I will call after 12pm and confirm back.

Best Regards

Ahmad M. Bahjat.

Ext: 662209
Customer Care Center – Home Box- KSA

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971927973%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=o1FhPdJOctvQVXEqGKcd6UZ2NeTPQ3aLgIaAMqdOFlU%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971927973%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=q9id3TvHgcHKVI2YZOEPpPmuRahZMmsOKbJAosOAc%2Fw%3D&reserved=0>

From: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 6, 2021 9:31 AM
To: Ahmed Mohmad Bahjat <[email-masked]<mailto:[email-masked]>>; Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>
Subject: RE: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل

Dear Ahamed,

I have been waiting confirmation from you.

Have you speck with the customer already?

I want confirmation from you that customer is okay for the inspection.

Find the attached mail. I have already mentioned the customer behavior in attached mail.

Please call the customer and confirm, if he is allowed someone to inspect the issue, I will send team by tomorrow itself.

Please confirm for inspection and will do accordingly.

Thanks & Regards,

Kalyan Khadka

Email:- [email-masked]<mailto:[email-masked]>
COD Supervisor - Home Box

Concept Warehouse Jeddah - KSA

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971937970%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BhVAzciBcrP58cHcsXq31hgzZ%2FKOJtD10dxCcIaTn4c%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971947967%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=c7z7C%2FbrXAiq%2FJ9IQJ%2FZgsBeH0%2BMmNTxYG%2BKavoU9Bc%3D&reserved=0>

From: Ahmed Mohmad Bahjat <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 06, 2021 9:21 AM
To: Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>; Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>
Subject: RE: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل

Hi @Kalyan Khadka<mailto:[email-masked]>,

Is that issue solved.

Thank you.

Best Regards

Ahmad M. Bahjat.

Ext: 662209
Customer Care Center – Home Box- KSA

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971947967%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=oNyiRQ6AbwtfzTq%2FNcDL6KAyOsWcdMNDiCJpHtqgyDw%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971957958%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=fvTbH8g8ll4DtKKO8Wp%2BjEj5Kz2aA0eqxYuXnRNADZY%3D&reserved=0>

From: Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 5, 2021 5:51 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>; Kalyan Khadka <[email-masked]<mailto:[email-masked]>>; Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>
Subject: FW: MOC - 6267312962 -customer complain 4 pcs not good fixng السلام عليكم الى الان لم تنتهي مشكلة العميل

From: Ahmed Mohmad Bahjat <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 20, 2021 2:13 PM
To: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>; Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>
Cc: Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; homebox bawadimanager <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>
Subject: MOC - 6267312962 -customer complain 4 pcs not good fixng

Hi @Kalyan Khadka<mailto:[email-masked]>,

Please once this issue solves inform back that I close the MOC.

Thank you.

Best Regards

Ahmad M. Bahjat.

Ext: 662209
Customer Care Center – Home Box- KSA

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971967956%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=tuwDhrE50SfKC3gt1UJjRqEC0xQtEfr5ToIVnT70KJw%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971977954%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=77Eblmx84uQ0%2FicsshVhvqjhEW2%2Fg5dmD%2FlSVYsygVc%3D&reserved=0>

From: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Sent: 08/رجب/1442 10:36 ص
To: Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>
Cc: Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; homebox bawadimanager <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>
Subject: RE: 6267312962 -customer complain 4 pcs not good fixng

Noted,

We will send team to re-fix the order soon as possible,

Thanks & Regards,

Kalyan Khadka

Email:- [email-masked]<mailto:[email-masked]>
COD Supervisor - Home Box

Concept Warehouse Jeddah - KSA

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971977954%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=DxcaAM9c7Hq84Xx%2Bey784OXFXQboMSgynhfuu9paIaY%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C8fd175d2aff04d0be95408d8e77eb822%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637513879971987944%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=SoDx9sgQK43WBvwrkB2nxeFyh%2B8cGm%2BuRjkOWWybyHI%3D&reserved=0>

From: Bawadi Hbcrm <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 18, 2021 10:05 PM
To: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Cc: Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; homebox bawadimanager <[email-masked]<mailto:[email-masked]>>; HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HB Customercarefloor <[email-masked]<mailto:[email-masked]>>
Subject: 6267312962 -customer complain 4 pcs not good fixng

6267312962 -customer complain 4 pcs not good fixng

Customer said team talk badly

        104354174

6267312962

DEL

DEL

09-Feb-2021

CLOSE

1400

25-Jan-2021

Shahd Mohameed

535385283

Jeddah

As Safa Jeddah

40

1173805

JDH

Evening

NORMAL

162103047

WWD

Mykonos Marble Coffee Table

F

10

DEL

Y

88887

575

1

0

1

0

508507

21.582269

39.206849

NA

88887

104354174

6267312962

DEL

DEL

09-Feb-2021

CLOSE

1400

1579678

2439437944

1579678

2439437944

Done

25-Jan-2021

Shahd Mohameed

535385283

Jeddah

As Safa Jeddah

40

1173805

JDH

Evening

NORMAL

162103046

WWD

Mykonos Marble End Table

F