Subject: Oldest ageing tickets
From: Niren Dsouza <[email-masked]>
To: Yahia Taha <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Mon, 5 Apr 2021 08:50:14 -0700 (MST)

Hi Yahia, 

I've attached a list of the oldest pending tickets we have right now for KSA. 
We have been struggling to close them and would greatly appreciate your assistance in getting these resolved. 

Niren D'Souza 
Team Manager 
[email-masked]