Subject: Re: SSL link not working - LSM India team
From: Niren Dsouza <[email-masked]>
To: "Nishikant Sethi, TCS" <[email-masked]>
Cc: murtaza kutiyanawala <[email-masked]>, LMG SDM Team <[email-masked]>, "Sunil Suresh, TCS" <[email-masked]>, Infosec Icc <[email-masked]>, Jijesh Pillai <[email-masked]>, Sameer Sadiq <[email-masked]>, LMG Wintel Admin <[email-masked]>, Yahia Taha <[email-masked]>, deeksha <[email-masked]>, saurabh <[email-masked]>
Date: Fri, 2 Apr 2021 07:16:49 -0700 (MST)

Hi Nishikant, 

We can set up the call anytime post Sunday. Will involve the local IT team as well. 

Niren D'Souza 
Team Manager 
[email-masked] 

From: "Nishikant Sethi, TCS" <[email-masked]> 
To: "Niren Dsouza" <[email-masked]> 
Cc: "murtaza kutiyanawala" <[email-masked]>, "LMG SDM Team" <[email-masked]>, "Sunil Suresh, TCS" <[email-masked]>, "Infosec Icc" <[email-masked]>, "Jijesh Pillai" <[email-masked]>, "Sameer Sadiq" <[email-masked]>, "LMG Wintel Admin" <[email-masked]>, "Yahia Taha" <[email-masked]> 
Sent: Wednesday, March 31, 2021 12:04:18 PM 
Subject: RE: SSL link not working - LSM India team 

Dear Niren , 

Further to our discussion earlier , as old link is working for expected user . Now better to check new link again but this time kindly involve your local IT support to check local issue if any . 

Let us know when session can be arranged . 

===================================================================== 

Thanks and Regards, 

Nishikant Sethi 

Information Security Group – SDM Lead 

Cell No : 00 971-569907242 

Extension: 00 971 4-8094290 

Email ID: [email-masked] 

============================================================================ 

From: Niren Dsouza <[email-masked]> 
Sent: Wednesday, March 10, 2021 3:20 PM 
To: Nishikant Sethi (TCS) <[email-masked]> 
Cc: Murtaza Kutiyanawala <[email-masked]>; LMG SDM Team <[email-masked]>; Sunil Suresh (TCS) <[email-masked]>; Infosec Icc <[email-masked]>; Jijesh Pillai <[email-masked]>; Sameer Sadiq <[email-masked]>; LMG Wintel Admin <[email-masked]>; Yahia Taha <[email-masked]> 
Subject: Re: SSL link not working - LSM India team 

External email sender, please take precaution. 

Hi Murtaza, 

We have managed to get the link working on all the systems. 

This is the old link which is accessible for all of us, i.e. [ https://lmgssl.cplmg.com/cry | https://lmgssl.cplmg.com/cry ] 

The new link is not working. i.e. [ https://ssl.landmarkgroup.com/lsmindia | https://ssl.landmarkgroup.com/lsmindia ] 

Niren D'Souza 

Team Manager 

[ mailto:[email-masked] | [email-masked] ] 

From: "Nishikant Sethi, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
To: "murtaza kutiyanawala" < [ mailto:[email-masked] | [email-masked] ] >, "LMG SDM Team" < [ mailto:[email-masked] | [email-masked] ] >, "Sunil Suresh, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Infosec Icc" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Niren Dsouza" < [ mailto:[email-masked] | [email-masked] ] >, "Jijesh Pillai" < [ mailto:[email-masked] | [email-masked] ] >, "Sameer Sadiq" < [ mailto:[email-masked] | [email-masked] ] >, "LMG Wintel Admin" < [ mailto:[email-masked] | [email-masked] ] >, "Yahia Taha" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, March 8, 2021 6:01:29 PM 
Subject: RE: SSL link not working - LSM India team 

Dear Murtaza / Niren , 

As discussed, now in one of the system new SSL link is working and rest of 3 systems are working on old ssl link. 

Hence we will connect tomorrow ( same meeting link) at 15:00 GST for the same . 

Note : - While troubleshooting found out there are some overlapping requirement from KSA Home box from Yahia Taha for the same. Am verifying if we can streamline the same . 

Looped Yahia. 

===================================================================== 

Thanks and Regards, 

Nishikant Sethi 

Information Security Group – SDM Lead 

Cell No : 00 971-569907242 

Extension: 00 971 4-8094290 

Email ID: [ mailto:[email-masked] | [email-masked] ] 

============================================================================ 

From: Nishikant Sethi (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, March 08, 2021 3:52 PM 
To: Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] >; LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; Sunil Suresh (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Infosec Icc < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Niren Dsouza < [ mailto:[email-masked] | [email-masked] ] >; Jijesh Pillai < [ mailto:[email-masked] | [email-masked] ] >; Sameer Sadiq < [ mailto:[email-masked] | [email-masked] ] >; Nayeem Ahmed (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: SSL link not working - LSM India team 

Dear Murtaza /Niren , 

As per the current session , found out users are using old ssl link which is migrated to new link. 

How ever due to some end user issues on systems still users are not able to connect new link, hence we have already enabled old ssl link for 4 users as temporary . 

===================================================================== 

Thanks and Regards, 

Nishikant Sethi 

Information Security Group – SDM Lead 

Cell No : 00 971-569907242 

Extension: 00 971 4-8094290 

Email ID: [ mailto:[email-masked] | [email-masked] ] 

============================================================================ 

-----Original Appointment----- 
From: Nishikant Sethi (TCS) 
Sent: Monday, March 08, 2021 1:47 PM 
To: Nishikant Sethi (TCS); Murtaza Kutiyanawala; LMG SDM Team; Sunil Suresh (TCS); Infosec Icc 
Cc: Niren Dsouza; Jijesh Pillai; Sameer Sadiq; Deepak Devasia; Nayeem Ahmed (TCS); Mohan Reddy(TCS); LMG Wintel Admin 
Subject: SSL link not working - LSM India team 
When: Monday, March 08, 2021 2:00 PM-3:00 PM (UTC+04:00) Abu Dhabi, Muscat. 
Where: Microsoft Teams Meeting 

Dear Murtaza , 

As discussed, kindly join for the same. 

________________________________________________________________________________ 

Microsoft Teams meeting 

Join on your computer or mobile app 

[ https://eur03.safelinks.protection.outlook.com/ap/t-59584e83/?url=https%3A%2F%2Fteams.microsoft.com%2Fl%2Fmeetup-join%2F19%253ameeting_ZjM5OTZlOTktZmVhMC00MjQzLTljOTQtMmZiNDBlMWQ3YTFi%2540thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25221f9b09b4-197c-4f1c-b0c5-571a6ccc96c8%2522%252c%2522Oid%2522%253a%2522cd2761de-7a2b-46c8-b83c-d882936faad6%2522%257d&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf80d0c1c995d4811084108d8e3b66b9e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637509719930545196%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=X2qiPp2E4l5Wh8JgnnCOeqjmz0pBz268RS5dy%2FJUWZs%3D&reserved=0 | Click
 here to join the meeting ] 

[ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2FJoinTeamsMeeting&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf80d0c1c995d4811084108d8e3b66b9e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637509719930555151%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ha70o5QFirDpcZsSn%2BCCmV1IqQOxN9edu7SQUti%2FtSw%3D&reserved=0 | Learn
 More ] | [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fteams.microsoft.com%2FmeetingOptions%2F%3ForganizerId%3Dcd2761de-7a2b-46c8-b83c-d882936faad6%26tenantId%3D1f9b09b4-197c-4f1c-b0c5-571a6ccc96c8%26threadId%3D19_meeting_ZjM5OTZlOTktZmVhMC00MjQzLTljOTQtMmZiNDBlMWQ3YTFi%40thread.v2%26messageId%3D0%26language%3Den-US&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf80d0c1c995d4811084108d8e3b66b9e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637509719930555151%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FygRQHQspJ%2FdRX%2B5qD%2BbsZtjDLS1PY9mBv5hu8b684I%3D&reserved=0 | 
Meeting options ] 

________________________________________________________________________________ 

_____________________________________________ 
From: Nishikant Sethi (TCS) 
Sent: Monday, March 08, 2021 1:11 PM 
To: Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] >; LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; Sunil Suresh (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Infosec Icc < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Niren Dsouza < [ mailto:[email-masked] | [email-masked] ] >; Jijesh Pillai < [ mailto:[email-masked] | [email-masked] ] >; Sameer Sadiq < [ mailto:[email-masked] | [email-masked] ] >; Deepak Devasia < [ mailto:[email-masked] | [email-masked] ] >; Nayeem Ahmed (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Mohan Reddy(TCS) < [ mailto:[email-masked] | [email-masked] ] >; LMG Wintel Admin < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: SSL link not working - LSM India team 

Dear Murtaza , 

Let me call you , as below info need some clarification . 

===================================================================== 

Thanks and Regards, 

Nishikant Sethi 

Information Security Group – SDM Lead 

Cell No : 00 971-569907242 

Extension: 00 971 4-8094290 

Email ID: [ mailto:[email-masked] | [email-masked] ] 

============================================================================ 

From: Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, March 08, 2021 12:36 PM 
To: LMG SDM Team < [ mailto:[email-masked] | [email-masked] ] >; Sunil Suresh (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Infosec Icc < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Niren Dsouza < [ mailto:[email-masked] | [email-masked] ] >; Jijesh Pillai < [ mailto:[email-masked] | [email-masked] ] >; Sameer Sadiq < [ mailto:[email-masked] | [email-masked] ] >; Deepak Devasia < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: SSL link not working - LSM India team 

HI Team, 

Request you to check on the SSL link error as team is unable to access any application. 

SR has been raised - [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_request.do%3Fsys_id%3Df3d5c685db36641417700f2dd396192a%26sysparm_record_target%3Dsc_request%26sysparm_catalog%3De0d08b13c3330100c8b837659bba8fb4%26sysparm_catalog_view%3Dcatalog_default&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf80d0c1c995d4811084108d8e3b66b9e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637509719930565106%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Dngd90yIyK60ctCwFweuqqbR2mXVNnT2J4RQa%2F43C7I%3D&reserved=0 | REQ0234560 ] 

From: Niren Dsouza < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, March 8, 2021 12:24 PM 
To: Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: SSL link not working 

External email sender, please take precaution. 

We've checked the links internally. 

We've tried on different connections as well as PC's. 

The request is being rejected from the Landmark server. 

Niren D'Souza 

Team Manager 

[ mailto:[email-masked] | [email-masked] ] 

From: "murtaza kutiyanawala" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Niren Dsouza" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "saurabh" < [ mailto:[email-masked] | [email-masked] ] >, "radhika jawle" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, March 8, 2021 1:40:31 PM 
Subject: RE: SSL link not working 

Hi Niren, 

Can you check with your internal IT as there is no issue from our end. We are able to access all the applications. 

From: Niren Dsouza < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, March 8, 2021 12:08 PM 
To: Murtaza Kutiyanawala < [ mailto:[email-masked] | [email-masked] ] >; Radhika Jawle < [ mailto:[email-masked] | [email-masked] ] > 
Cc: saurabh < [ mailto:[email-masked] | [email-masked] ] > 
Subject: SSL link not working 

External email sender, please take precaution. 

Hi. 

Our link to access CRM and GDMS is down. 

We've been getting this error since yesterday evening. 

Ths is the link we've been using : [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flmgssl.cplmg.com%2Fdana-na%2Fauth%2Furl_B6u9LHLHO02oMM6z%2Fwelcome.cgi%3Fp%3Dpreauth%26id%3Dstate_0f5cab07c470d040a4d1d53616fe75d1%26signinRealmId%3D105&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf80d0c1c995d4811084108d8e3b66b9e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637509719930565106%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Y2jtPqiQjHNoCCUM2cmlv1s%2FBA4Uugb3OM6jACLU3oo%3D&reserved=0 | https://lmgssl.cplmg.com/dana-na/auth/url_B6u9LHLHO02oMM6z/welcome.cgi?p=preauth&id=state_0f5cab07c470d040a4d1d53616fe75d1&signinRealmId=105 ] 

Device : Windows OS 10. 

Browser : Chrome/ Edge 

Niren D'Souza 

Team Manager 

[ mailto:[email-masked] | [email-masked] ] 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf80d0c1c995d4811084108d8e3b66b9e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637509719930575076%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ZhRRyl4Wa85xLIhEIr%2FAP%2BH5gnSM50dJ5FfTJWGKQRw%3D&reserved=0 | 
www.landmarkgroup.com ] 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com