Subject: Fwd: Maintenance request form //6266130460
From: Niren Dsouza <[email-masked]>
To: AMIR <[email-masked]>, syed ataullah <[email-masked]>
Date: Fri, 2 Apr 2021 07:15:30 -0700 (MST)

Niren D'Souza 
Team Manager 
[email-masked] 

From: "Osama Idiabieh" <[email-masked]> 
To: "Yahia Taha" <[email-masked]>, "Crys_HBKSA" <[email-masked]>, "Layan Shehadeh" <[email-masked]>, "Nada Hattar" <[email-masked]>, "Niren Dsouza" <[email-masked]> 
Cc: "HB.CCCKSA" <[email-masked]>, "Baraa Abukhadra" <[email-masked]> 
Sent: Wednesday, March 31, 2021 9:39:16 PM 
Subject: RE: Maintenance request form //6266130460 

hi team 

this info of the cx need maintenance 

	

Customer Name: 	

Majd Ebraheem Almsnd 

Store Name: 	

online order 

Invoice Number: 	

6266130460 

Mobile number on the invoice: 	

559889258 

Invoice Amount: 	

535 

Exception: 	

send inspection team 

Issue detail: 	

the drawers not close well 

Item Discretion: 	

Cooper 6-Drawers Master Dresser) 

Item Code: 	

161876361 

Delivery type: 	

WWD 

Total Invoices at HB: 	

1,469.55 

CRM Entry: 	

2657857 

Date of Delivery: 	

2-Feb-2012 

PLZ ADVISE 

Regard 

Osama 

From: Yahia Taha [[email-masked]] 
Sent: Wednesday, March 31, 2021 12:29 PM 
To: Crys_HBKSA; Layan Shehadeh; Nada Hattar; Niren Dsouza 
Cc: HB.CCCKSA; Baraa Abukhadra 
Subject: Maintenance request form 

Dear team, 

For any maintenance request please fill up below details and send to me for required approval, make sure to share photos and videos for issue in the product , this for 

All invoices delivered from more 14 days if still within 14 days you can raise normal open request on GCRM. 

	

Customer Name: 	

Majd Ebraheem Almsnd 

Store Name: 	

online order 

Invoice Number: 	

6266130460 

Mobile number on the invoice: 	

559889258 

Invoice Amount: 	

535 

Exception: 	

send inspection team 

Issue detail: 	

the drawers not close well 

Item Discretion: 	

Cooper 6-Drawers Master Dresser) 

Item Code: 	

161876361 

Delivery type: 	

WWD 

Total Invoices at HB: 	

1,469.55 

CRM Entry: 	

2657857 

Date of Delivery: 	

2-Feb-2012 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

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