Subject: RE: tickets pending with 3rd party
From: Yahia Taha <[email-masked]>
To: Ramesh Gottimukkala <[email-masked]>
Cc: deeksha <[email-masked]>, Niren Dsouza <[email-masked]>, Hasan Razakhan <[email-masked]>, HB.CCCKSA <[email-masked]>, ArishLaila <[email-masked]>, Deepak Devasia <[email-masked]>
Date: Tue, 30 Mar 2021 08:25:48 +0000

Dear Ramesh,

Requesting your kind support to push 3rd PL courier to response on below tickets to get them closed as they are pending from long time.

Ticket ID
Subject
Status
AWB Number
HB Party
Source
Type
2162736
Re: Ø§Ø³ØªÙ„Ù…Ù†Ø§ Ø·Ù„Ø¨Ùƒ Ù„Ù„Ø¥Ø±Ø¬Ø§Ø¹.
Waiting on Third Party
46572939302
Aramex
Email
Complaints
2244926
Returns
Waiting on Third Party
46415195982
Aramex
Portal
Complaints
2277673
Returns
Waiting on Third Party
46419914940
Aramex
Portal
Complaints
2280904
Returns
Waiting on Third Party
46415385671
Aramex
Portal
Complaints
2282169
Delivery
Waiting on Third Party
46416449321
Aramex
Portal
Post Order Inquiry
2283023
Delivery
Waiting on Third Party
FC0317210004974
LMG
Portal
Post Order Inquiry
2283032
Delivery
Waiting on Third Party
SD001432507
Shippa
Portal
Post Order Inquiry
2287145
Shukran
Waiting on Third Party
SD001386306
Shippa
Portal
Complaints
2287672
When will my order be delivered? Ù…ØªÙ‰ Ø³ÙŠØªÙ… ØªØ³Ù„ÙŠÙ… Ø·Ù„Ø¨ÙŠØŸ
Waiting on Third Party
FP0313210003877
LMG
Facebook
Post Order Inquiry
2288257
Delivery
Waiting on Third Party
FP0313210003877
LMG
Portal
Post Order Inquiry
2288757
Delivery
Waiting on Third Party
FP0308210002537
LMG
Portal
Complaints
2303694
Delivery
Waiting on Third Party
FP0325210005391
LMG
Portal
Post Order Inquiry
2304400
Delivery
Waiting on Third Party

Aramex
Portal
Complaints
2304631
Delivery
Waiting on Third Party
FP0321210004495
LMG
Portal
Post Order Inquiry
2304710
Delivery
Waiting on Third Party
FP0321210002720
LMG
Portal
Post Order Inquiry
2305831
Delivery
Waiting on Third Party
46414707231
Aramex
Portal
Complaints
2307391
Delivery
Waiting on Third Party
FP0320210001213
LMG
Portal
Post Order Inquiry
2307948
Delivery
Waiting on Third Party
SD001414970
Shippa
Portal
Complaints
2308533
Delivery
Waiting on Third Party
SD001432466
Shippa
Portal
Complaints
2309761
Delivery
Waiting on Third Party
46418063705
Aramex
Portal
Complaints
2198505

Waiting on Third Party

Customer Care
Email
Complaints
2274459
Re: Share your feedback with us
Waiting on Third Party

IT
Email
Complaints
2162529
Delivery
Waiting on Third Party
FP0226210001726
Warehouse - KSA
Portal
Complaints
2183950
Product information
Waiting on Third Party

Warehouse - KSA
Portal
Complaints
2190510
Re: !ØªÙ… ØªØ£ÙƒÙŠØ¯ Ø§Ù„Ø·Ù„Ø¨
Waiting on Third Party
2650232
Warehouse - KSA
Email
Complaints
2244570
Returns
Waiting on Third Party

Warehouse - KSA
Portal
Post Order Inquiry
2246644
Re: 6281639724
Waiting on Third Party
46417304452
Warehouse - KSA
Email
Post Order Inquiry
2247251
Duplicated Payment deduction
Waiting on Third Party
SD001305923
Warehouse - KSA
Email
Post Order Inquiry
2254895
Returns
Waiting on Third Party
46415540673
Warehouse - KSA
Portal
Complaints
2264624
Delivery
Waiting on Third Party
FP0318210004030
Warehouse - KSA
Portal
Post Order Inquiry
2265266
Product information
Waiting on Third Party

Warehouse - KSA
Portal
Complaints
2269490
Delivery
Waiting on Third Party
FP0313210001592
Warehouse - KSA
Portal
Complaints
2279691
Returns
Waiting on Third Party
46416774165
Warehouse - KSA
Portal
Post Order Inquiry
2282469
Returns
Waiting on Third Party
46388582892
Warehouse - KSA
Portal
Complaints
2288860
Delivery
Waiting on Third Party
46413906173
Warehouse - KSA
Portal
Complaints
2291673
Returns
Waiting on Third Party
FC0313210004483
Warehouse - KSA
Portal
Complaints
2301018
Returns
Waiting on Third Party
FP0325210001833
Warehouse - KSA
Portal
Post Order Inquiry
2301767
Returns
Waiting on Third Party

Warehouse - KSA
Portal
Post Order Inquiry
2304922
Returns
Waiting on Third Party
46418746916
Warehouse - KSA
Portal
Complaints
2307611
Delivery
Waiting on Third Party
SD001475097
Warehouse - KSA
Portal
Complaints
2308631
Returns
Waiting on Third Party
RP0322211000831
Warehouse - KSA
Portal
Complaints
2312906
Click & Collect
Waiting on Third Party

Warehouse - KSA
Portal
Post Order Inquiry
2313271
Delivery
Waiting on Third Party

Warehouse - KSA
Portal
Post Order Inquiry
2316640
Product information
Waiting on Third Party
1.62E+16
Warehouse - KSA
Portal
Complaints
2318606
Returns
Waiting on Third Party

Warehouse - KSA
Portal
Complaints
2321693
My Account
Waiting on Third Party

Warehouse - KSA
Portal
Complaints

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Niren Dsouza <[email-masked]>
Sent: Monday, March 29, 2021 8:07 PM
To: Yahia Taha <[email-masked]>
Cc: deeksha <[email-masked]>
Subject: tickets pending with 3rd party

External email sender, please take precaution.
Hi Yahia,

Please find the list of pending tickets sorted as per the department they are pending with.
I have also included other relevant details about the tickets.
Would greatly appreciate your assistance in closing these tickets and also any feedback as necessary.

Thanks and regards.
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>
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