Subject: RE: Arrange Pickup
From: Murtaza Kutiyanawala <[email-masked]>
To: Yunis Fakrudeen <[email-masked]>, Homebox Sccma <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Faizal Maradeya <[email-masked]>, Niren Dsouza <[email-masked]>, Shadab Ahmed Khan <[email-masked]>
Date: Mon, 29 Mar 2021 12:30:22 +0000

Hi Yunis,

As discussed, request you to approve the RDO for the wrong color, CRM raised - 2643209

@Homebox Sccma<mailto:[email-masked]> please process the refund once the item is pulled out

Murtaza Kutiyanawala
Team Lead - Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 5812
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<http://www.homeboxstores.com/>

From: Niren Dsouza <[email-masked]>
Sent: Monday, March 29, 2021 2:07 PM
To: Shadab Ahmed Khan <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Faizal Maradeya <[email-masked]>
Subject: Re: Arrange Pickup

External email sender, please take precaution.
Hi Shadab,

Please check Wh manager notes.
Perhaps Murtaza can advise further action.

Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>

________________________________
From: "Shadabahmed Khan" <[email-masked]<mailto:[email-masked]>>
To: "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>, "murtaza kutiyanawala" <[email-masked]<mailto:[email-masked]>>, "HomeBox Customercare UAE" <[email-masked]<mailto:[email-masked]>>
Cc: "faizal maradeya" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 28, 2021 1:05:41 PM
Subject: Arrange Pickup

Hi Niren,

We have delivered wrong color item pl arrange return pickup and confirm

29041101809720210312

Thanks,
[A close up of a sign    Description automatically generated]
  Shadab Khan
  Sr. Executive Ecom.
   M  :  +971 506586045
   Landmark Tower, Dubai Marina
  P.O.Box 282028, UAE.
 www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C5977f791538545eb0e8808d8f29a57d0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637526092006782597%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BjiTGI9SECzu2ij91eCQgNh2eKuzpv%2Fphmw6BlUSbjg%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com