Subject: Pending cases to be closed ASAP
From: Niren Dsouza <[email-masked]>
To: Mohd Adeel <[email-masked]>
Date: Mon, 1 Mar 2021 02:53:08 -0700 (MST)

Ticket ID 	Subject 	Status 	Source 	Agent 	Group 	Created time 	Full name 	Contact ID 	Days 	Ageing 
1961322 	Conversation with Nadiya 	Waiting on Third Party 	Chat 	Mohd Adeel Akhter 	HB-LSM-Followup 	06-01-2021 12:44 	Nadiya 	Nadiya 	53.47 	15+ days 
2046083 	Returns 	Open 	Portal 	Mohd Adeel Akhter 	HomeBox UAE 	01-02-2021 23:17 	Neha Manoj 	[email-masked] 	27.03 	15+ days 
2098027 	Conversation with Oussa! 	Waiting on Third Party 	Chat 	Mohd Adeel Akhter 	HB-LSM-Followup 	14-02-2021 12:43 	Oussa! 	Oussa! 	14.47 	11-15 days 
2148487 	Wardrobe replacement required as it was already damaged on presence of the team 	Open 	Email 	Mohd Adeel Akhter 	HomeBox UAE 	24-02-2021 13:46 	Gauravbaru 	[email-masked] 	4.43 	5-6 days 
2148966 	Product issue on delivery 29002608272020210219 	Open 	Email 	Mohd Adeel Akhter 	HomeBox UAE 	24-02-2021 15:04 	Sonja.strand 	[email-masked] 	4.37 	5-6 days 
2150042 	Delivery 	Open 	Portal 	Mohd Adeel Akhter 	HomeBox UAE 	24-02-2021 17:41 	Kashif Iqbal 	[email-masked] 	4.26 	5-6 days 
2150295 	Re: Your refund is on its way 	Open 	Email 	Mohd Adeel Akhter 	HomeBox UAE 	24-02-2021 18:28 	Eyad Shehadeh 	[email-masked] 	4.23 	5-6 days 
2154377 	ØµÙØ­Ø© Ø§Ù„Ù…ÙˆÙ‚Ø¹ Ù„Ø§ØªØ¹Ù…Ù„ 	Open 	Email 	Mohd Adeel Akhter 	HomeBox UAE 	25-02-2021 16:37 	Ttt2014tttt 	[email-masked] 	3.31 	3-4 days 
2154437 	Products not received 	Open 	Email 	Mohd Adeel Akhter 	HomeBox UAE 	25-02-2021 16:48 	Sid Ali 	[email-masked] 	3.30 	3-4 days 

Niren D'Souza 
Team Manager 
[email-masked]