Subject: Pending cases
From: Niren Dsouza <[email-masked]>
To: ibrahem mahmoud <[email-masked]>
Date: Mon, 1 Mar 2021 02:16:26 -0700 (MST)

Please close ASAP. 

Ticket ID 	Subject 	Status 	Source 	Agent 	Group 	Created time 	Full name 	Contact ID 	Days 	Ageing 
2050947 	Conversation with Nisha? 	Waiting on Third Party 	Chat 	Ibrahem Mahmoud 	HB-LSM-Followup 	03-02-2021 10:57 	Nisha 	Nisha 	25.54 	15+ days 
2068692 	Conversation with ketanpatel 	Waiting on Third Party 	Chat 	Ibrahem Mahmoud 	HB-LSM-Followup 	07-02-2021 19:07 	ketanpatel 	[email-masked] 	21.20 	15+ days 
2078072 	Conversation with Arjun 	Waiting on Third Party 	Chat 	Ibrahem Mahmoud 	HB-LSM-Followup 	09-02-2021 19:41 	Arjun 	Arjun 	19.18 	15+ days 
2087865 	Conversation with â™¾ 	Waiting on Third Party 	Chat 	Ibrahem Mahmoud 	HB-LSM-Followup 	11-02-2021 18:40 	â™¾ 	â™¾ 	17.22 	15+ days 
2090113 	Conversation with Oussa! 	Waiting on Third Party 	Chat 	Ibrahem Mahmoud 	HB-LSM-Followup 	12-02-2021 14:21 	Oussa! 	Oussa! 	16.40 	15+ days 
2108257 	Conversation with hamdan 	Waiting on Third Party 	Chat 	Ibrahem Mahmoud 	HB-LSM-Followup 	16-02-2021 10:21 	hamdan 	hamdan 	12.57 	11-15 days 
2126214 	Conversation with SuhibAl Quran 	Waiting on Third Party 	Chat 	Ibrahem Mahmoud 	HB-LSM-Followup 	19-02-2021 20:14 	SuhibAl Quran 	SuhibAl Quran 	9.16 	7-10 days 
2132265 	Conversation with MugiebelrahmanAwad 	Waiting on Customer 	Chat 	Ibrahem Mahmoud 	HB-LSM-Followup 	21-02-2021 09:38 	MugiebelrahmanAwad 	MugiebelrahmanAwad 	7.60 	7-10 days 
2132432 	Conversation with SantÃ©International New Zealand 	Open 	Chat 	Ibrahem Mahmoud 	HB-LSM-Followup 	21-02-2021 10:31 	SantÃ©International New Zealand 	SantÃ©International New Zealand 	7.56 	7-10 days 
2140163 	Conversation with HumaIrfan 	Waiting on Third Party 	Chat 	Ibrahem Mahmoud 	HB-LSM-Followup 	22-02-2021 17:27 	HumaIrfan 	HumaIrfan 	6.27 	7-10 days 
2146031 	Conversation with sadaniaz? 	Waiting on Third Party 	Chat 	Ibrahem Mahmoud 	HB-LSM-Followup 	23-02-2021 20:39 	sadaniaz 	sadaniaz 	5.14 	5-6 days 
2148014 	Conversation with Sem 	Waiting on Third Party 	Chat 	Ibrahem Mahmoud 	HB-LSM-Followup 	24-02-2021 12:33 	Sem 	Sem 	4.48 	5-6 days 
2148968 	Conversation with TeenaTolani Thawani 	Waiting on Third Party 	Chat 	Ibrahem Mahmoud 	HB-LSM-Followup 	24-02-2021 15:04 	TeenaTolani Thawani 	TeenaTolani Thawani 	4.37 	5-6 days 
2150193 	Conversation with SheelaMarie 	Open 	Chat 	Ibrahem Mahmoud 	HB-LSM-Followup 	24-02-2021 18:06 	SheelaMarie 	SheelaMarie 	4.25 	5-6 days 

Niren D'Souza 
Team Manager 
[email-masked]