Subject: Pending cases
From: Niren Dsouza <[email-masked]>
To: AMIR <[email-masked]>
Date: Mon, 1 Mar 2021 02:15:28 -0700 (MST)

Please close ASAP. 

Ticket ID 	Subject 	Status 	Source 	Agent 	Group 	Created time 	Full name 	Contact ID 	Days 	Ageing 
1933341 	Complaint 	Open 	Email 	Amir Aziz 	HomeBox UAE 	29-12-2020 15:13 	Sophie Nicolas 	[email-masked] 	61.37 	15+ days 
1972242 	received a damaged item 	Waiting on Customer 	Email 	Amir Aziz 	HomeBox UAE 	10-01-2021 07:12 	Ambreen Awan 	[email-masked] 	49.70 	15+ days 
2044260 	Conversation with RoshniChadda 	Open 	Chat 	Amir Aziz 	HB-LSM-Followup 	01-02-2021 16:23 	RoshniChadda 	RoshniChadda 	27.32 	15+ days 
2134078 	Conversation with Venkatraj 	Waiting on Third Party 	Chat 	Amir Aziz 	HB-LSM-Followup 	21-02-2021 14:54 	Venkatraj 	Venkatraj 	7.38 	7-10 days 
2142917 	Conversation with ? 	Waiting on Third Party 	Chat 	Amir Aziz 	HB-LSM-Followup 	23-02-2021 11:14 			5.53 	5-6 days 
2147409 	Conversation with PrajeeshVijayan 	Waiting on Third Party 	Chat 	Amir Aziz 	HB-LSM-Followup 	24-02-2021 10:29 	PrajeeshVijayan 	PrajeeshVijayan 	4.56 	5-6 days 
2147464 	Conversation with IQBAL 	Waiting on Third Party 	Chat 	Amir Aziz 	HB-LSM-Followup 	24-02-2021 10:43 	Iqbal Kizhakke Purayil 	[email-masked] 	4.55 	5-6 days 
2151635 	Delivery 	Open 	Portal 	Amir Aziz 	HomeBox UAE 	24-02-2021 23:59 	Shibani Jennifer Pinto 	[email-masked] 	4.00 	5-6 days 

Niren D'Souza 
Team Manager 
[email-masked]