Subject: pending cases
From: Niren Dsouza <[email-masked]>
To: ALKA PANDEY <[email-masked]>
Date: Mon, 1 Mar 2021 02:14:40 -0700 (MST)

Please close ASAP. 

Ticket ID 	Subject 	Status 	Source 	Agent 	Group 	Created time 	Full name 	Contact ID 	Days 	Ageing 
2005229 	Returns 	Waiting on Third Party 	Portal 	Alka Pandey 	HomeBox UAE 	20-01-2021 20:42 	Samee Ansari 	[email-masked] 	39.14 	15+ days 
2089826 	Conversation with User 	Open 	Chat 	Alka Pandey 	HB-LSM-Followup 	12-02-2021 12:40 	User 	[email-masked] 	16.47 	15+ days 
2113503 	Conversation with elle 	Waiting on Third Party 	Chat 	Alka Pandey 	HB-LSM-Followup 	17-02-2021 09:08 	elle 	elle 	11.62 	11-15 days 
2119226 	Conversation with ImranaBaig 	Waiting on Third Party 	Chat 	Alka Pandey 	HB-LSM-Followup 	18-02-2021 10:27 	Imrana Baig 	[email-masked] 	10.56 	11-15 days 
2119306 	Conversation with User 	Waiting on Third Party 	Chat 	Alka Pandey 	HB-LSM-Followup 	18-02-2021 10:45 	User 	[email-masked] 	10.55 	11-15 days 
2134502 	About yesterday's delivery 	Open 	Email 	Alka Pandey 	HomeBox UAE 	21-02-2021 15:55 	A. J. Cheruth 	[email-masked] 	7.34 	7-10 days 
2136176 	Conversation with Ø³ 	Waiting on Third Party 	Chat 	Alka Pandey 	HB-LSM-Followup 	21-02-2021 20:52 	Ø³ 	Ø³ 	7.13 	7-10 days 
2142499 	Conversation with Jisni 	Waiting on Third Party 	Chat 	Alka Pandey 	HB-LSM-Followup 	23-02-2021 08:35 	Jisni 	Jisni 	5.64 	5-6 days 
2142912 	Conversation with Umm-e-Safia 	Waiting on Third Party 	Chat 	Alka Pandey 	HB-LSM-Followup 	23-02-2021 11:13 	Umm-e-Safia 	Umm-e-Safia 	5.53 	5-6 days 
2146322 	When will my order be delivered? Ù…ØªÙ‰ Ø³ÙŠØªÙ… ØªØ³Ù„ÙŠÙ… Ø·Ù„Ø¨ÙŠØŸ 	Waiting on Third Party 	Facebook 	Alka Pandey 	HB LiveSalesman 	23-02-2021 21:48 	Nahar Zarea 	Nahar Zarea 	5.09 	5-6 days 
2147273 	Returns 	Open 	Portal 	Alka Pandey 	HomeBox UAE 	24-02-2021 09:40 	Janivellur007 	[email-masked] 	4.60 	5-6 days 
2147945 		Waiting on Customer 	Email 	Alka Pandey 	HomeBox UAE 	24-02-2021 12:23 	Nisrine Hamdi 	[email-masked] 	4.48 	5-6 days 
2148354 	saritha refund 1899 dhms 	Open 	Email 	Alka Pandey 	HomeBox UAE 	24-02-2021 13:27 	dolly88000 	[email-masked] 	4.44 	5-6 days 
2148418 	Damaged chair 	Open 	Email 	Alka Pandey 	HomeBox UAE 	24-02-2021 13:34 	Saba Nasser 	[email-masked] 	4.43 	5-6 days 
2148423 	Fwd: Chair picture 	Open 	Email 	Alka Pandey 	HomeBox UAE 	24-02-2021 13:35 	Saba Nasser 	[email-masked] 	4.43 	5-6 days 
2152183 	Conversation with . 	Open 	Chat 	Alka Pandey 	HB-LSM-Followup 	25-02-2021 09:30 	. 	. 	3.60 	3-4 days 
2152281 	Conversation with FirdoseZehra 	Open 	Chat 	Alka Pandey 	HB-LSM-Followup 	25-02-2021 10:05 	FirdoseZehra 	FirdoseZehra 	3.58 	3-4 days 
2152293 	Conversation with DevrimAzbay Kurtkaya 	Waiting on Third Party 	Chat 	Alka Pandey 	HB-LSM-Followup 	25-02-2021 10:07 	DevrimAzbay Kurtkaya 	DevrimAzbay Kurtkaya 	3.58 	3-4 days 
2152429 	Conversation with Elvira? 	Waiting on Third Party 	Chat 	Alka Pandey 	HB-LSM-Followup 	25-02-2021 10:50 	Elvira 	Elvira 	3.55 	3-4 days 
2152588 	Conversation with Lily 	Open 	Chat 	Alka Pandey 	HB-LSM-Followup 	25-02-2021 11:30 	Lily 	Lily 	3.52 	3-4 days 
2152727 	Conversation with Charry 	Open 	Chat 	Alka Pandey 	HB-LSM-Followup 	25-02-2021 12:02 	Charry 	Charry 	3.50 	3-4 days 

Niren D'Souza 
Team Manager 
[email-masked]