Subject: Process RMA - 9626853164
From: Ali Mohamed <[email-masked]>
To: Abdul Rasheed <[email-masked]>, "Pukar Thapa" <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, Arivazhagan Ramanathan <[email-masked]>, Balamurugan Shanmugaiya <[email-masked]>, Javeed Khan <[email-masked]>, hbuaewh furniture <[email-masked]>, Gopinath Janakiraman <[email-masked]>, Gokula Krishnan <[email-masked]>, Anton Dilshan <[email-masked]>, Soundar Rajan <[email-masked]>, Homebox Delivery <
Date: Mon, 1 Mar 2021 09:13:56 +0000

@Abdul Rasheed<mailto:[email-masked]>

Please check and create RMA for following order as the item has been returned already.

@Pukar  Thapa<mailto:[email-masked]>

Kindly prosses the refund for the same once RMA created

Comp. no
Call Date
Invoice No
Customer Name
Customer Mobile
Reason
Call Details
Call Status
Agent
Select
MoreInfo
2559935
2/28/2021 7:58:25 PM
9626853164
Saritha
504961717
Complaints
REF 2446466 Cx complained Queen Anne 8-Seater Dining Set has been pulled out already. ref WO 209089 Still refund not processed.
OPN
2767
More<javascript:openpopup('2559935','AE')>
2550924
2/25/2021 2:40:04 PM
9626853164
Saritha
504961717
Complaints
Cx complained Queen Anne 8-Seater Dining Set has been pulled out already. Still refund not processed.
OPN
5001085
More<javascript:openpopup('2550924','AE')>
2446466
1/19/2021 3:06:05 PM
9626853164
Saritha
504961717
Complaints
Queen Anne 8-Seater Dining Set - need to pullout for refund as part replacement is not possible(out of stock)
CLS
167215
More<javascript:openpopup('2446466','AE')>
2444130
1/18/2021 5:11:09 PM
9626853164
Saritha
504961717
Enquiry
follow up on 2439133 - basil
CLS
5001052
More<javascript:openpopup('2444130','AE')>
2439133
1/17/2021 10:03:11 AM
9626853164
Saritha
504961717
Complaints
CRM NO#2435947- Queen Anne 8-Seater Dining Set - agreed for part replacement - but out of stock & even cx insisted that refund - talk to cx & process the refund & raise the return DO
CLS
201463
More<javascript:openpopup('2439133','AE')>
2435947
1/15/2021 3:01:00 PM
9626853164
Saritha
504961717
Complaints
as refrains to this crm No#2435928 cx call and she want someone from the team to came and fix the scratches and the sagging chair the item Queen Anne 8-Seater Dining Set plz call the cx and do the needful phots will send by email
CLS
5001052
More<javascript:openpopup('2435947','AE')>
2435928
1/15/2021 2:30:21 PM
9626853164
Saritha
504961717
Complaints
160774925 Queen Anne 8-Seater Dining Set /the chairs has scratches and one chair is not fixed properly/asked the cx to send photos.
CLS
5001052

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