Subject: Clarification about KSA tickets
From: Niren Dsouza <[email-masked]>
To: Hamza Nouri Ahmad Abu Azzam <[email-masked]>
Date: Sat, 27 Feb 2021 02:07:03 -0700 (MST)

Hi Hamza, 

We've been handling KSA emails for some time now and needed some clarity with regards to closure of the tickets and department escalations. 

    * 2152038, Can the contact number be updated for WWT 
    * 29014201932020201207 
    * 2106420 CRM approved bt no one contacted the cx 
    * 2027923 KSA DED? 
    * Order : [ callto:6263174026 | 6263174026 ] 
    * #2152648 Refund not processed 

Can you advise and update about these tickets please? 

Thanks and regards 
Niren D'Souza 
Team Manager 
[email-masked]