Subject: Refund for order : 9624595673 - possible DED case.
From: Niren Dsouza <[email-masked]>
To: con loc <[email-masked]>, Eugene Ocoy <[email-masked]>, shatakshi pandey <[email-masked]>, radhika jawle <[email-masked]>, pooja sharma <[email-masked]>, vaibhav ohri <[email-masked]>, sanjana suresh <[email-masked]>, murtaza kutiyanawala <[email-masked]>
Date: Fri, 26 Feb 2021 09:32:45 -0700 (MST)

Hi Team, 

Cust has returned this item to our courier over a month ago. 
She does not have any collection proof. 
She does not remember which courier person she returned it to either. 
She is now threatening a police and DED case. 
Can we process the refund ASAP please? 
Order : 9624595673 
Return AWB : RP012821001397 
Ticket : 2044260 

RoshniChadda 

So my refund has not been done yet. 
10:07 PM, 23rd Feb 

RoshniChadda 

A legal notice will be served to Home box shortly 
10:08 PM, 23rd Feb 

RoshniChadda 

Face the consequences thereafter 
10:08 PM, 23rd Feb 

RoshniChadda 

Which may include cancellation of your company's license. 
10:08 PM, 23rd Feb 

Alka 
Hi RoshniChadda, Please allow me one moment while I look up the status . This may take a minute or two. 
09:14 AM, 24th Feb 

Alka 
Please confirm if you have any return slip for the return of the items. 
09:17 AM, 24th Feb 

RoshniChadda 

I was not given a return skip 
09:17 AM, 24th Feb 

RoshniChadda 

Slip* 
09:17 AM, 24th Feb 

RoshniChadda 

Can't waste my time chasing you anymore 
09:18 AM, 24th Feb 

RoshniChadda 

Going to file a complaint 
09:18 AM, 24th Feb 

RoshniChadda 

All the best 
Bye 

Niren D'Souza 
Team Manager 
[email-masked]