Subject: Pending tickets
From: Niren Dsouza <[email-masked]>
To: ALKA PANDEY <[email-masked]>
Date: Sat, 20 Feb 2021 01:41:35 -0700 (MST)

Ticket ID 	Subject 	Status 	Source 	Agent 	Group 	Created time 	Full name 	Contact ID 	Days 
1706548 		Open 	Email 	Alka Pandey 	HomeBox UAE 	######## 	Bushra Gadit 	[email-masked] 	92.91 
1871054 	9620443441 - missing item - 46045756444 	Waiting on Third Party 	Phone 	Alka Pandey 	HomeBox UAE 	######## 	Asha Dsouza 	[email-masked] 	67.17 
2053310 	Order No 9633048793 	Waiting on Third Party 	Email 	Alka Pandey 	HomeBox UAE 	######## 	Harish Pathak 	[email-masked] 	15.22 
2085157 	Conversation with SaraSaad 	Waiting on Third Party 	Chat 	Alka Pandey 	HB-LSM-WHATSAPP-NOACTION 	######## 	SaraSaad 	SaraSaad 	7.54 
2096770 	Delivery 	Waiting on Customer 	Portal 	Alka Pandey 	HomeBox UAE 	######## 	Irishpheng 	[email-masked] 	4.92 
2097967 	Conversation with User 	Waiting on Customer 	Chat 	Alka Pandey 	HB-LSM-Followup 	######## 	User 	[email-masked] 	4.48 
2098499 	Delivery 	Waiting on Customer 	Portal 	Alka Pandey 	HomeBox UAE 	######## 	Shaista wahab 	[email-masked] 	4.42 
2099126 	invoice copy order # 9632572479 	Waiting on Third Party 	Outbound Email 	Alka Pandey 	HomeBox UAE 	######## 	NicolasBideau 	[email-masked] 	4.35 
2099245 	invoice copy order # 9631692016 	Waiting on Third Party 	Outbound Email 	Alka Pandey 	HomeBox UAE 	######## 	VISHAL 	[email-masked] 	4.34 
2099366 	Damaged pic 	Open 	Email 	Alka Pandey 	HomeBox UAE 	######## 	shan 	[email-masked] 	4.33 
2100808 	mattress issue 	Open 	Email 	Alka Pandey 	HomeBox UAE 	######## 	Deepak Bodhraj 	[email-masked] 	4.17 
2101113 	Ø¥Ø³ØªØ±Ø¬Ø§Ø¹ Ø·Ù„Ø¨ 	Waiting on Customer 	Email 	Alka Pandey 	HomeBox UAE 	######## 	Ø§Ø³ØªØºÙØ± Ø§Ù„Ù„Ù‡ 	[email-masked] 	4.13 
2101334 	2.90E+13 	Waiting on Customer 	Email 	Alka Pandey 	HomeBox UAE 	######## 	Hamad Aljafer 	[email-masked] 	4.09 

Niren D'Souza 
Team Manager 
[email-masked]