Subject: oldest tickets to close
From: Niren Dsouza <[email-masked]>
To: ALKA PANDEY <[email-masked]>
Date: Fri, 19 Feb 2021 07:12:29 -0700 (MST)

Ticket ID 	Status 	Source 	Agent 	Group 	Created time 	Full name 	Contact ID 	Days 
1706548 	Open 	Email 	Alka Pandey 	HomeBox UAE 	18-11-2020 02:05 	Bushra Gadit 	[email-masked] 	92.91 
1871054 	Waiting on Third Party 	Phone 	Alka Pandey 	HomeBox UAE 	13-12-2020 19:51 	Asha Dsouza 	[email-masked] 	67.17 
2053310 	Waiting on Third Party 	Email 	Alka Pandey 	HomeBox UAE 	03-02-2021 18:42 	Harish Pathak 	[email-masked] 	15.22 
2085157 	Waiting on Third Party 	Chat 	Alka Pandey 	HB-LSM-WHATSAPP-NOACTION 	11-02-2021 11:03 	SaraSaad 	SaraSaad 	7.54 
2096770 	Waiting on Customer 	Portal 	Alka Pandey 	HomeBox UAE 	14-02-2021 02:01 	Irishpheng 	[email-masked] 	4.92 
2097967 	Waiting on Customer 	Chat 	Alka Pandey 	HB-LSM-Followup 	14-02-2021 12:35 	User 	[email-masked] 	4.48 
2098499 	Waiting on Customer 	Portal 	Alka Pandey 	HomeBox UAE 	14-02-2021 13:53 	Shaista wahab 	[email-masked] 	4.42 
2099126 	Waiting on Third Party 	Outbound Email 	Alka Pandey 	HomeBox UAE 	14-02-2021 15:32 	NicolasBideau 	[email-masked] 	4.35 
2099245 	Waiting on Third Party 	Outbound Email 	Alka Pandey 	HomeBox UAE 	14-02-2021 15:46 	VISHAL 	[email-masked] 	4.34 
2099366 	Open 	Email 	Alka Pandey 	HomeBox UAE 	14-02-2021 16:03 	shan 	[email-masked] 	4.33 
2100808 	Open 	Email 	Alka Pandey 	HomeBox UAE 	14-02-2021 19:53 	Deepak Bodhraj 	[email-masked] 	4.17 
2101113 	Waiting on Customer 	Email 	Alka Pandey 	HomeBox UAE 	14-02-2021 20:54 	Ø§Ø³ØªØºÙØ± Ø§Ù„Ù„Ù‡ 	[email-masked] 	4.13 
2101334 	Waiting on Customer 	Email 	Alka Pandey 	HomeBox UAE 	14-02-2021 21:50 	Hamad Aljafer 	[email-masked] 	4.09 

Niren D'Souza 
Team Manager 
[email-masked]