Subject: oldest tickets
From: Niren Dsouza <[email-masked]>
To: AMIR <[email-masked]>
Date: Fri, 19 Feb 2021 07:11:38 -0700 (MST)

Ticket ID 	Status 	Source 	Agent 	Group 	Created time 	Full name 	Contact ID 	Days 
1898625 	Open 	Chat 	Amir Aziz 	HomeBox UAE 	20-12-2020 19:07 	[email-masked] 	[email-masked] 	60.2 
2030309 	Open 	Email 	Amir Aziz 	HomeBox UAE 	28-01-2021 15:49 	Imrana Ghani 	[email-masked] 	21.34 
2030444 	Open 	Email 	Amir Aziz 	HomeBox UAE 	28-01-2021 16:23 	Ighani 	[email-masked] 	21.32 
2044260 	Waiting on Third Party 	Chat 	Amir Aziz 	HB-LSM-WHATSAPP-NOACTION 	01-02-2021 16:23 	RoshniChadda 	RoshniChadda 	17.32 
2074931 	Open 	Email 	Amir Aziz 	HomeBox UAE 	09-02-2021 09:20 	Moza Juma 	[email-masked] 	9.61 
2084346 	Open 	Portal 	Amir Aziz 	HomeBox UAE 	11-02-2021 01:03 	shsaid3123132 	[email-masked] 	7.96 
2092726 	Open 	Chat 	Amir Aziz 	HB-LSM-Followup 	13-02-2021 11:10 	FarheenShariff 	FarheenShariff 	5.53 
2093927 	Waiting on Third Party 	Chat 	Amir Aziz 	HB-LSM-Followup 	13-02-2021 14:45 	AlaaBadr 	AlaaBadr 	5.39 
2097119 	Open 	Email 	Amir Aziz 	HomeBox UAE 	14-02-2021 09:17 	Mustafa Boubshait 	[email-masked] 	4.61 
2098297 	Waiting on Third Party 	Chat 	Amir Aziz 	HB-LSM-Followup 	14-02-2021 13:23 	MaryRose 	MaryRose 	4.44 
2098435 	Waiting on Third Party 	Chat 	Amir Aziz 	HB-LSM-WHATSAPP-NOACTION 	14-02-2021 13:44 	User 	[email-masked] 	4.43 
2098971 	Open 	Chat 	Amir Aziz 	HB-LSM-Followup 	14-02-2021 15:09 	User 	[email-masked] 	4.37 
2098983 	Open 	Chat 	Amir Aziz 	HB-LSM-Followup 	14-02-2021 15:11 	User 	[email-masked] 	4.37 
2098995 	Open 	Chat 	Amir Aziz 	HB-LSM-Followup 	14-02-2021 15:12 	Remya 	Remya 	4.37 
2099250 	Open 	Chat 	Amir Aziz 	HB-LSM-Followup 	14-02-2021 15:47 	Shraddha 	Shraddha 	4.34 
2099528 	Open 	Chat 	Amir Aziz 	HB-LSM-Followup 	14-02-2021 16:31 	User 	[email-masked] 	4.31 
2099573 	Open 	Chat 	Amir Aziz 	HB-LSM-Followup 	14-02-2021 16:40 	Aman 	Aman 	4.31 
2099685 	Waiting on Third Party 	Chat 	Amir Aziz 	HB-LSM-Followup 	14-02-2021 16:57 	Nicole 	Nicole 	4.29 
2100129 	Waiting on Third Party 	Chat 	Amir Aziz 	HB-LSM-WHATSAPP-NOACTION 	14-02-2021 17:59 	User 	[email-masked] 	4.25 

Niren D'Souza 
Team Manager 
[email-masked]