Subject: RE: [#2014493] - Conversation with Doreen
From: Faizal Maradeya <[email-masked]>
To: Radhika Jawle <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Thu, 18 Feb 2021 10:52:03 +0000

Hi Radhika,

Ok process  but how are we  claiming  this from courier  partner , has this been highlighted to operation team

From: Radhika Jawle <[email-masked]>
Sent: Thursday, February 18, 2021 2:49 PM
To: Faizal Maradeya <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>; Niren Dsouza <[email-masked]>
Subject: FW: [#2014493] - Conversation with Doreen
Importance: High

Hi @Faizal Maradeya<mailto:[email-masked]>,

Please be informed that customer has not received the order, but in system its showing as delivered, when checked with the courier team they shared the photo of one door, we shared the same information with the customer , but it was delivered to other person not to the customer.

Not getting any information from the courier team. Please approve to process the virtual refund as customer is following up on public post on Facebook now.

Order #9629375659
Invoice Value –   AED -100.25/-

Thanks & Regards,
Radhika Jawle
Customer Service Executive

From: Niren Dsouza
Sent: Saturday, February 13, 2021 1:44 PM
To: Radhika Jawle <[email-masked]<mailto:[email-masked]>>
Cc: Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; K Nayan <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#2014493] - Conversation with Doreen

External email sender, please take precaution.
Hi Team,
Can we get an update on this please.
Today, if possible?
Order : 9629375659
AWB: FP011821000320

Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>

________________________________
From: "radhika jawle" <[email-masked]<mailto:[email-masked]>>
To: "sanjana suresh" <[email-masked]<mailto:[email-masked]>>, "K Nayan" <[email-masked]<mailto:[email-masked]>>, "Nisha Siddiqui" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "Ashish Karini" <[email-masked]<mailto:[email-masked]>>, "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>
Cc: "HomeBox Customercare UAE" <[email-masked]<mailto:[email-masked]>>, "Home Box" <[email-masked]<mailto:[email-masked]>>, "Saurav Chakraborty" <[email-masked]<mailto:[email-masked]>>, "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 11, 2021 2:35:50 PM
Subject: RE: [#2014493] - Conversation with Doreen

Hi Team,

Please update.

Thanks & Regards,
[DFBA450F]

From: Sanjana Suresh <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 10, 2021 1:17 PM
To: Radhika Jawle <[email-masked]<mailto:[email-masked]>>; K Nayan <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2014493] - Conversation with Doreen

Hi @Ashish Karini<mailto:[email-masked]>,

Pls support to close this today or else we will refund the customer.

From: Radhika Jawle <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 10, 2021 12:56 PM
To: Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; K Nayan <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2014493] - Conversation with Doreen
Importance: High

Hi @Sanjana Suresh<mailto:[email-masked]>,

Please advise .

Thanks & Regards,
[DFBA450F]

From: Radhika Jawle
Sent: Tuesday, February 09, 2021 4:27 PM
To: Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; K Nayan <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2014493] - Conversation with Doreen

Hi @Sanjana Suresh<mailto:[email-masked]>,

Please update how to proceed as customer is continuously  following on whats app, call, FB, Insta.

Thanks & Regards,
[DFBA450F]

From: Sanjana Suresh <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 07, 2021 9:40 AM
To: Radhika Jawle <[email-masked]<mailto:[email-masked]>>; K Nayan <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2014493] - Conversation with Doreen

Hi @Dipesh Regmi<mailto:[email-masked]>/ @Vaibhav Ohri<mailto:[email-masked]>,

Pls assist here urgently..

From: Radhika Jawle <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 7, 2021 9:04 AM
To: Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; K Nayan <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>
Cc: Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2014493] - Conversation with Doreen
Importance: High

Hi @Sanjana Suresh<mailto:[email-masked]>,

Please check and assist as customer has not received the order. She is continuously following up.

Please advise.

Thanks & Regards,
[DFBA450F]

From: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 06, 2021 10:49 AM
To: Radhika Jawle <[email-masked]<mailto:[email-masked]>>
Cc: Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#2014493] - Conversation with Doreen

External email sender, please take precaution.
Hi .
We need to update this customer ASAP as she has now started following up on facebook and instagram.
Order : 9629375659
AWB: FP011821000320

Thanks and regards
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>

________________________________
From: "radhika jawle" <[email-masked]<mailto:[email-masked]>>
To: "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>, "sanjana suresh" <[email-masked]<mailto:[email-masked]>>
Cc: "HomeBox Customercare UAE" <[email-masked]<mailto:[email-masked]>>, "Nisha Siddiqui" <[email-masked]<mailto:[email-masked]>>, "Home Box" <[email-masked]<mailto:[email-masked]>>, "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>, "Saurav Chakraborty" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 4, 2021 9:58:25 PM
Subject: RE: [#2014493] - Conversation with Doreen

Hi @Sanjana Suresh<mailto:[email-masked]>,

Please check and assist as customer has not received the order. She is continuously following up.

Please advise.

Thanks & Regards,
[DFBA450F]

From: Dipesh Regmi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 04, 2021 3:20 PM
To: Radhika Jawle <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2014493] - Conversation with Doreen

Hi Radhihka,

We cannot check at the moment due to the driver who have delivered the shipment is currently on Vacation and if the shipment is actual lost then will get it charged with vendor.

Best Regards,
Dipesh Regmi
+971-526246726

From: Radhika Jawle <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 4, 2021 12:28 PM
To: Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2014493] - Conversation with Doreen
Importance: High

Hi @Vaibhav Ohri<mailto:[email-masked]>  @Dipesh Regmi<mailto:[email-masked]>,

Please check and update on urgent basis. Customer is continuously following up.

Thanks & Regards,
[DFBA450F]

From: Radhika Jawle <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 03, 2021 1:17 PM
To: Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2014493] - Conversation with Doreen
Importance: High

HI @Dipesh Regmi<mailto:[email-masked]> @Vaibhav Ohri<mailto:[email-masked]>,

Kindly update as customer is continuously following up.

Thanks & Regards,
[DFBA450F]

From: Radhika Jawle <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 01, 2021 6:52 PM
To: Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2014493] - Conversation with Doreen
Importance: High

Hi @Dipesh Regmi<mailto:[email-masked]>,

Below is the photo of the customer door. Kindly check and update.

Thanks & Regards,
[DFBA450F]

From: Radhika Jawle
Sent: Monday, February 01, 2021 6:44 PM
To: Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>; Home Box <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2014493] - Conversation with Doreen
Importance: High

Hi @Dipesh Regmi<mailto:[email-masked]>,

Customer is calming that is not her house. This is the other house with the same number.

Please investigate and update on priority.

Thanks & Regards,
[DFBA450F]

From: Dipesh Regmi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 30, 2021 4:04 PM
To: Home Box <[email-masked]<mailto:[email-masked]>>; Radhika Jawle <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2014493] - Conversation with Doreen

Hi Team,

The order was delivered on 19th Jan by OLM driver and shared snap below delivered POD

Best Regards,
Dipesh Regmi
+971-526246726

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 30, 2021 12:33 PM
To: Radhika Jawle <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Fwd: [#2014493] - Conversation with Doreen

External email sender, please take precaution.

Hi team

Order : 9629375659
AWB: FP011821000320

Please share the POD, as customer is following up continously.

Thanks&Regard
On Thu, 28 Jan at 2:35 PM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Hi @Dipesh Regmi<mailto:[email-masked]>,

Please share the POD, as customer is following up continously.

Thanks & Regards,
[Image removed by sender. DFBA450F]

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 26, 2021 12:21 PM
To: Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2014493] - Conversation with Doreen

External email sender, please take precaution.
Hi team

Order : 9629375659
AWB: FP011821000320

Cust confirmed that he did't received the order so please update us if the delivery team has submit the order to a person there in the place or they left it at the door .

Thanks
​
Please take a look at ticket #2014493<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2014493&data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0c188d391392447743a608d8d3fadaad%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637492421669884913%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=1cFAzwxngYob1%2Btm60aXfn82Rd7eO7p0xfCSmH%2F0UOE%3D&reserved=0> raised by Doreen ([email-masked]<mailto:[email-masked]>).

On Tue, 26 Jan at 10:16 AM , Home Box <[email-masked]<mailto:[email-masked]>> wrote:
Doreen
[Image removed by sender.]
Any update, Homebox team?
09:28 AM, 26th Jan
Mohammed
[Image removed by sender.]
Hi Doreen,
Hope you're having a good day.
We have just checked on your order with our delivery team and it is showing as delivered. We have asked them for further proof and the driver has shared that the order was delivered to this address:
We've attached a photo of the address, please check and advise.
09:35 AM, 26th Jan
Mohammed
[Image removed by sender.]
Could please confirm about this ?
09:35 AM, 26th Jan
Doreen
[Image removed by sender.]
I haven’t received any items . I even called the security . If you you want, you request for the cctv if your driver really came here.
09:38 AM, 26th Jan
Doreen
[Image removed by sender.]
Thats why I messaged immediately when I received a sms telling it was delivered.
09:38 AM, 26th Jan
New
[Image removed by sender.]
Thanks for your patience. We are working on it. Please give us a few more minutes.
09:43 AM, 26th Jan
Doreen
[Image removed by sender.]
Still waiting
09:50 AM, 26th Jan
Mohammed
[Image removed by sender.]
Please contact us within few hours until we get an update we will inform you
09:54 AM, 26th Jan
Doreen
[Image removed by sender.]
I’d been contacting you guys for a week now.
09:55 AM, 26th Jan
Mohammed
[Image removed by sender.]
I do apologise for inconvenience caused you we would request you contact us after few hours.
09:57 AM, 26th Jan
View conversation in Freshchat<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fweb.freshchat.com%2Fa%2F224106425474082%2Finbox%2Fopen%2F0%2Fconversation%2F443651391574244&data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0c188d391392447743a608d8d3fadaad%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637492421669884913%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=O4TnPcwFW3sunbAmIxN2iDJ72VwxL7FmTnoM2sGo%2FAc%3D&reserved=0>

2014493:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0c188d391392447743a608d8d3fadaad%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637492421669894873%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=fJg4jsuRevTxX9ry3HJi33yvEMiG0qL%2Ffnu0adc4jts%3D&reserved=0>

2014493:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cfaizal.maradeya%40landmarkgroup.com%7C0c188d391392447743a608d8d3fadaad%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637492421669894873%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=fJg4jsuRevTxX9ry3HJi33yvEMiG0qL%2Ffnu0adc4jts%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com