Subject: RE: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy
From: "Nishikant Sethi (TCS)" <[email-masked]>
To: Niren Dsouza <[email-masked]>, Yahia Taha <[email-masked]>
Cc: LMG Wintel Admin <[email-masked]>, "Amrut Ozare (TCS)" <[email-masked]>, "Thameen Mohammed (TCS)" <[email-masked]>, LMG SDM Team <[email-masked]>
Date: Tue, 16 Mar 2021 12:07:35 +0000

I am connected now , please join.

=====================================================================
Thanks and Regards,
Nishikant Sethi
Information Security Group - SDM Lead
Cell No : 00 971-569907242
Extension: 00 971 4-8094290
Email ID: [email-masked]
[Email Signature_UAE-01]
============================================================================

From: Niren Dsouza <[email-masked]>
Sent: Tuesday, March 16, 2021 4:06 PM
To: Yahia Taha <[email-masked]>
Cc: Nishikant Sethi (TCS) <[email-masked]>; LMG Wintel Admin <[email-masked]>; Amrut Ozare (TCS) <[email-masked]>; Thameen Mohammed (TCS) <[email-masked]>; LMG SDM Team <[email-masked]>
Subject: Re: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

External email sender, please take precaution.
Hi,
Sorry, I was on another call.
I am free now. Whenever you'd like to confirm this.

Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>

________________________________
From: "Yahia Taha" <[email-masked]<mailto:[email-masked]>>
To: "Nishikant Sethi, TCS" <[email-masked]<mailto:[email-masked]>>, "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
Cc: "LMG Wintel Admin" <[email-masked]<mailto:[email-masked]>>, "Amrut Ozare (TCS)" <[email-masked]<mailto:[email-masked]>>, "Thameen Mohammed, TCS" <[email-masked]<mailto:[email-masked]>>, "LMG SDM Team" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 16, 2021 5:21:15 PM
Subject: RE: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

Hi Nishikant,

I'm ok.

@Niren Dsouza<mailto:[email-masked]> what about you?

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770529625%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=yauy%2BGo%2F%2FyKJnABhDpw4BjMnnEdOzJ%2FY2RyyVG3kswI%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770539576%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=zMuBkReT1BzN5cpdnaFqjfS7Q7Djwifo9F0OXjoK3UU%3D&reserved=0>
[lg][hb]

From: Nishikant Sethi (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 16, 2021 2:47 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>; Amrut Ozare (TCS) <[email-masked]<mailto:[email-masked]>>; Thameen Mohammed (TCS) <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>; LMG SDM Team <[email-masked]<mailto:[email-masked]>>
Cc: LMG Wintel Admin <[email-masked]<mailto:[email-masked]>>
Subject: RE: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

Hi Yahia / Niren ,

Can we connect at 16:00 GST ( after 15 mins) today ?

=====================================================================
Thanks and Regards,
Nishikant Sethi
Information Security Group - SDM Lead
Cell No : 00 971-569907242
Extension: 00 971 4-8094290
Email ID: [email-masked]<mailto:[email-masked]>
[Email Signature_UAE-01]
============================================================================

-----Original Appointment-----
From: Nishikant Sethi (TCS)
Sent: Tuesday, March 16, 2021 12:47 PM
To: Nishikant Sethi (TCS); Yahia Taha; Amrut Ozare (TCS); Thameen Mohammed (TCS); Niren Dsouza; LMG SDM Team
Cc: LMG Wintel Admin
Subject: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy
When: Tuesday, March 16, 2021 4:30 PM-5:00 PM (UTC+04:00) Abu Dhabi, Muscat.
Where: Microsoft Teams Meeting

Dear Yahia /Niren,

Sending invite to limited user , only to check what is the issue .

Please join.
________________________________________________________________________________
Microsoft Teams meeting
Join on your computer or mobile app
Click here to join the meeting<https://eur03.safelinks.protection.outlook.com/ap/t-59584e83/?url=https%3A%2F%2Fteams.microsoft.com%2Fl%2Fmeetup-join%2F19%253ameeting_ZjYwODJhZTItZWE5My00NzBjLWI1MTktZDM5MDg2ZGIzYjM3%2540thread.v2%2F0%3Fcontext%3D%257b%2522Tid%2522%253a%25221f9b09b4-197c-4f1c-b0c5-571a6ccc96c8%2522%252c%2522Oid%2522%253a%2522cd2761de-7a2b-46c8-b83c-d882936faad6%2522%257d&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770539576%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Qe%2FdD8CSKb4gnPMoK6XQGQ9ptxFiv2mkCKlQM0Scsj8%3D&reserved=0>
Learn More<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2FJoinTeamsMeeting&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770549531%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=naXqBNg7ph4myy0rz0IS6FNc7sMSIRslxW0%2BRkBF67M%3D&reserved=0> | Meeting options<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fteams.microsoft.com%2FmeetingOptions%2F%3ForganizerId%3Dcd2761de-7a2b-46c8-b83c-d882936faad6%26tenantId%3D1f9b09b4-197c-4f1c-b0c5-571a6ccc96c8%26threadId%3D19_meeting_ZjYwODJhZTItZWE5My00NzBjLWI1MTktZDM5MDg2ZGIzYjM3%40thread.v2%26messageId%3D0%26language%3Den-US&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770559493%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=nPNGd%2BjC2EIHiW72wqEPiTTQ74ZkgHZFaCMgOaHCusM%3D&reserved=0>
________________________________________________________________________________

_____________________________________________
From: Nishikant Sethi (TCS)
Sent: Tuesday, March 16, 2021 9:14 AM
To: Thameen Mohammed (TCS) <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: Gunda Santhoshi (TCS) <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>; Ashish Krishna (TCS) <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>; LMG SDM Team <[email-masked]<mailto:[email-masked]>>; IT Service <[email-masked]<mailto:[email-masked]>>; Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Deepak Devasia <[email-masked]<mailto:[email-masked]>>; Mohd Saif <[email-masked]<mailto:[email-masked]>>; LMG Wintel Admin <[email-masked]<mailto:[email-masked]>>
Subject: RE: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

Dear Yahia ,

Let me connect with you today , as your requirement is for SSL and GCRM. And both has been provided as per email and SR resolution.

=====================================================================
Thanks and Regards,
Nishikant Sethi
Information Security Group - SDM Lead
Cell No : 00 971-569907242
Extension: 00 971 4-8094290
Email ID: [email-masked]<mailto:[email-masked]>
[Email Signature_UAE-01]
============================================================================

From: Thameen Mohammed (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 15, 2021 8:09 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: Gunda Santhoshi (TCS) <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>; Ashish Krishna (TCS) <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>; LMG SDM Team <[email-masked]<mailto:[email-masked]>>; IT Service <[email-masked]<mailto:[email-masked]>>; Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Deepak Devasia <[email-masked]<mailto:[email-masked]>>; Mohd Saif <[email-masked]<mailto:[email-masked]>>
Subject: RE: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

Hi,
This ticket also resolved and seems User IDs already created and the credentials shared in ticket. Kindly let us know if any further issues in accessing the GCRM with the below IDs. Share the proper screenshot if any errors

500096 Alka
500097 Amir
500098 Hatem
500099 Mohd
500100 Niren
500101 Saurav
500102 Tarish
500103 Abdulsaboor Jawaid

Thanks & Regards,
S. Thameen Ansari

From: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 15, 2021 9:31 PM
To: Thameen Mohammed (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Gunda Santhoshi (TCS) <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>; Ashish Krishna (TCS) <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>; LMG SDM Team <[email-masked]<mailto:[email-masked]>>; IT Service <[email-masked]<mailto:[email-masked]>>; Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Deepak Devasia <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>; Mohd Saif <[email-masked]<mailto:[email-masked]>>
Subject: RE: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

Hi Thameen,

Here is the ticket number RITM0198636

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770559493%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=U0EewvZJBWE4zI9kti%2FQ93laqYgId18DjG2sQvIuT04%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770569446%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=LVxhG80owTXDfUbJVk9hr9zFPW7ImtticRijnWL7wFE%3D&reserved=0>
[lg][hb]

From: Thameen Mohammed (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 15, 2021 6:49 PM
To: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Cc: Yahia Taha <[email-masked]<mailto:[email-masked]>>; Gunda Santhoshi (TCS) <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>; Ashish Krishna (TCS) <[email-masked]<mailto:[email-masked]>>; LMG SDM Team <[email-masked]<mailto:[email-masked]>>; IT Service <[email-masked]<mailto:[email-masked]>>; Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Deepak Devasia <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>; Mohd Saif <[email-masked]<mailto:[email-masked]>>
Subject: RE: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

Hi,
Ticket seems resolved now against the service task "SCTASK0309576'
Share the ticket number raised for GCRM user ID creation let us do the needful

Thanks & Regards,
S. Thameen Ansari

From: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 15, 2021 8:38 PM
To: Thameen Mohammed (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Yahia Taha <[email-masked]<mailto:[email-masked]>>; Gunda Santhoshi (TCS) <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>; Ashish Krishna (TCS) <[email-masked]<mailto:[email-masked]>>; LMG SDM Team <[email-masked]<mailto:[email-masked]>>; IT Service <[email-masked]<mailto:[email-masked]>>; Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Deepak Devasia <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>; Mohd Saif <[email-masked]<mailto:[email-masked]>>
Subject: Re: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

External email sender, please take precaution.
Hi.

Just a reminder.....this issue is not yet resolved.
We still cannot access CRM.

Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>

________________________________
From: "Thameen Mohammed (TCS)" <[email-masked]<mailto:[email-masked]>>
To: "Yahia Taha" <[email-masked]<mailto:[email-masked]>>, "Gunda Santhoshi (TCS)" <[email-masked]<mailto:[email-masked]>>
Cc: "saurabh" <[email-masked]<mailto:[email-masked]>>, "Ashish Krishna (TCS)" <[email-masked]<mailto:[email-masked]>>, "LMG SDM Team" <[email-masked]<mailto:[email-masked]>>, "IT Service" <[email-masked]<mailto:[email-masked]>>, "Hasan Razakhan" <[email-masked]<mailto:[email-masked]>>, "deepak devasia" <[email-masked]<mailto:[email-masked]>>, "Saurav Chakraborty" <[email-masked]<mailto:[email-masked]>>, "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>, "Hasan Razakhan" <[email-masked]<mailto:[email-masked]>>, "Mohd Saif" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 24, 2021 9:40:56 PM
Subject: RE: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

++ @Gunda Santhoshi (TCS)<mailto:[email-masked]>  please check and clarify

Thanks & Regards,
S. Thameen Ansari

From: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 24, 2021 9:30 PM
To: Thameen Mohammed (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Nishikant Sethi (TCS) <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>; Ashish Krishna (TCS) <[email-masked]<mailto:[email-masked]>>; LMG SDM Team <[email-masked]<mailto:[email-masked]>>; IT Service <[email-masked]<mailto:[email-masked]>>; Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Deepak Devasia <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>; Niren Dsouza <[email-masked]<mailto:[email-masked]>>; Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Mohd Saif <[email-masked]<mailto:[email-masked]>>
Subject: RE: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

Dear Thameen,

Kindly support to solve below issue.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770569446%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ci%2BZxRQHxKpszmFhYvmWp2VRIfHi9CdOdr9yBM8EABw%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770569446%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=LVxhG80owTXDfUbJVk9hr9zFPW7ImtticRijnWL7wFE%3D&reserved=0>
[lg][hb]

From: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 24, 2021 6:53 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: Nishikant Sethi (TCS) <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>; LMG SDM Team <[email-masked]<mailto:[email-masked]>>; IT Service <[email-masked]<mailto:[email-masked]>>; Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Deepak Devasia <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>
Subject: Re: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

External email sender, please take precaution.
Hi Yahia,

This is just to inform you that our CRM ID's which were provided to us have been encountering a unique issue.
We cannot choose or click on any of the menu options like Transaction or Customer Call in order to create an entry.

Regards
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>

________________________________
From: "Yahia Taha" <[email-masked]<mailto:[email-masked]>>
To: "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
Cc: "Nishikant Sethi, TCS" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>, "LMG SDM Team" <[email-masked]<mailto:[email-masked]>>, "IT Service" <[email-masked]<mailto:[email-masked]>>, "Hasan Razakhan" <[email-masked]<mailto:[email-masked]>>, "deepak devasia" <[email-masked]<mailto:[email-masked]>>, "Saurav Chakraborty" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 21, 2021 1:28:32 PM
Subject: RE: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

Hi Niren,

Have shared the same on 18th January , please check attached mail for reference.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770579404%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=hLQgZ3%2FOfDTn4Vjsuv4nkdjuowJ%2BTRjxQnJo1Ipchu8%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770579404%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=E%2FElYnAdiRNH3sIcBipq94JdJ%2B2euzNknoib98bgSKs%3D&reserved=0>
[lg][hb]

From: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 18, 2021 7:01 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: Nishikant Sethi (TCS) <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>; LMG SDM Team <[email-masked]<mailto:[email-masked]>>; IT Service <[email-masked]<mailto:[email-masked]>>; Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Deepak Devasia <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>
Subject: Re: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

External email sender, please take precaution.
Hi Yahia

Further to our previous conversation, I understand that ID's have been created for all the agents pertaining to GDMS and CRM access.
We have not received the list of those ID's and would appreciate if you could forward them.

Thanks and regards
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>

________________________________
From: "Yahia Taha" <[email-masked]<mailto:[email-masked]>>
To: "Nishikant Sethi, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "saurabh" <[email-masked]<mailto:[email-masked]>>, "LMG SDM Team" <[email-masked]<mailto:[email-masked]>>, "IT Service" <[email-masked]<mailto:[email-masked]>>, "Hasan Razakhan" <[email-masked]<mailto:[email-masked]>>, "deepak devasia" <[email-masked]<mailto:[email-masked]>>, "Saurav Chakraborty" <[email-masked]<mailto:[email-masked]>>, "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 17, 2021 9:21:51 PM
Subject: RE: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

Dear Nishikant,

Could you support please.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770589380%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=vo4DHn8%2FBb3WN%2FFdAHNfL90sfkel0grIyBMFblP9c0A%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770589380%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=FtJaoZbQyG5BOvEBwXIwLL7zHsKHrOTgQS88LRjq4nA%3D&reserved=0>
[lg][hb]

From: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 17, 2021 6:47 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: saurabh <[email-masked]<mailto:[email-masked]>>; LMG SDM Team <[email-masked]<mailto:[email-masked]>>; IT Service <[email-masked]<mailto:[email-masked]>>; Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Deepak Devasia <[email-masked]<mailto:[email-masked]>>; Saurav Chakraborty <[email-masked]<mailto:[email-masked]>>
Subject: Re: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

External email sender, please take precaution.

Hi Yahia,

We have been repeatedly encountering this error.
This is despite the fact that we have Pulse launcher installed.

Regards
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>
[Image removed by sender.]

________________________________
From: "Yahia Taha" <[email-masked]<mailto:[email-masked]>>
To: "saurabh" <[email-masked]<mailto:[email-masked]>>
Cc: "LMG SDM Team" <[email-masked]<mailto:[email-masked]>>, "IT Service" <[email-masked]<mailto:[email-masked]>>, "Hasan Razakhan" <[email-masked]<mailto:[email-masked]>>, "deepak devasia" <[email-masked]<mailto:[email-masked]>>, "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>, "Saurav Chakraborty" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 15, 2021 8:44:05 PM
Subject: RE: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

Dear Saurabh,

Please check and confirm.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770589380%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=vo4DHn8%2FBb3WN%2FFdAHNfL90sfkel0grIyBMFblP9c0A%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770599314%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=BJWiOP445nVPrtNFq4LGRM6aPW1OODOPxAu5Thq%2BpdY%3D&reserved=0>
[lg][hb]

From: IT Service Desk <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 15, 2021 6:12 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: LMG SDM Team <[email-masked]<mailto:[email-masked]>>
Subject: RITM0199262 - Remote access SSL VPN - Enable/Disable/Modify Policy

Hi Yahia,

We have done required changes at our end. Please access below link

https://ssl.landmarkgroup.com/LSMIndia<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fssl.landmarkgroup.com%2FLSMIndia&data=04%7C01%7Cnishikant.sethi%40landmarkgroup.com%7Cf3e33fcfbd1149739bd008d8e873df62%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514931770599314%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=rYq%2BjSN0Yeo9ZxDhNgpDKwHHPivfCcc%2B1nM77jNXq1M%3D&reserved=0>

Thanks & Regards,
Sanket Jagdale
Security Device Management Team

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com