Subject: RE: DTBC
From: Murtaza Kutiyanawala <[email-masked]>
To: Niren Dsouza <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Faizal Maradeya <[email-masked]>, Shadab Ahmed Khan <[email-masked]>
Date: Mon, 15 Mar 2021 15:52:58 +0000

HI Niren,

How are you scheduling the orders?

1st check which emirate the invoice belongs to, then go to the date finder and select a date range and check the next available date, call the customer and inform the available date and slot, then go to Schedules - Modify Schedule past the invoice # and search , then then select             Modify DTBC to Delivery and select the new delivery date and slot and Validate

Murtaza Kutiyanawala
Team Lead - Customer Care
T   :  +971 4 517 2300
D  :  +971 4 813 5812
F   :  +971 4 517 2380
E   : [email-masked]<mailto:[email-masked]>
Landmark Tower, Dubai Marina, P.O.Box 282028, UAE.
www.homeboxstores.com<http://www.homeboxstores.com/>

From: Niren Dsouza <[email-masked]>
Sent: Monday, March 15, 2021 7:37 PM
To: Shadab Ahmed Khan <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Faizal Maradeya <[email-masked]>
Subject: Re: DTBC

External email sender, please take precaution.
Hi Murtaza,

Can you please assist with this and advise.
All orders are in DTBC, however we are not able to schedule them in GDMS.
This is the 2nd time we are facing this issue.

INVOICE_NO
SCH_DELIVERY_TYPE
SCHEDULE_DATE
29041101791920210303
DTBC
Cannot be scheduled
29041101794520210304
DTBC
Cannot be scheduled
29041101794920210304
DTBC
""
29041101793320210303
DTBC
""
29041101784720210228
DTBC
"""
29041101789420210302
DTBC
""
29041101791020210303
DTBC
""
29041101794820210304
DTBC
""
29041101794420210304
DTBC
""
29041101793320210303
DTBC
""
29041101794220210304
DTBC
""
29041101794620210304
DTBC
""
29041101794320210304
DTBC
""

Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>

________________________________
From: "Shadabahmed Khan" <[email-masked]<mailto:[email-masked]>>
To: "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>, "HomeBox Customercare UAE" <[email-masked]<mailto:[email-masked]>>, "murtaza kutiyanawala" <[email-masked]<mailto:[email-masked]>>
Cc: "faizal maradeya" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 15, 2021 8:56:15 PM
Subject: RE: DTBC

Hi @Murtaza Kutiyanawala<mailto:[email-masked]>

Things are not moving for me.

Can I get some dedicated person here? Because you know the Marketplace follow up.

Thanks
Shadab Khan

From: Shadab Ahmed Khan
Sent: Sunday, March 14, 2021 3:46 PM
To: Niren Dsouza <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Cc: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Faizal Maradeya <[email-masked]<mailto:[email-masked]>>
Subject: DTBC
Importance: High

Hi Niren,

PL find the DTBC List and kindly schedule with customer consent.

INVOICE_NO
SCH_DELIVERY_TYPE
SCHEDULE_DATE
29041101791920210303
DTBC
3/8/2021 12:00:00 AM
29041101794520210304
DTBC
3/14/2021 12:00:00 AM
29041101794920210304
DTBC
3/14/2021 12:00:00 AM
29041101793320210303
DTBC
3/10/2021 12:00:00 AM
29041101784720210228
DTBC
3/8/2021 12:00:00 AM
29041101789420210302
DTBC
3/8/2021 12:00:00 AM
29041101791020210303
DTBC
3/8/2021 12:00:00 AM
29041101794820210304
DTBC
3/14/2021 12:00:00 AM
29041101794420210304
DTBC
3/14/2021 12:00:00 AM
29041101793320210303
DTBC
3/10/2021 12:00:00 AM
29041101794220210304
DTBC
3/14/2021 12:00:00 AM
29041101794620210304
DTBC
3/14/2021 12:00:00 AM
29041101794320210304
DTBC
3/14/2021 12:00:00 AM

Thanks,
[A close up of a sign    Description automatically generated]
  Shadab Khan
  Sr. Executive Ecom.
   M  :  +971 506586045
   Landmark Tower, Dubai Marina
  P.O.Box 282028, UAE.
 www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cmurtaza.kutiyanawala%40landmarkgroup.com%7C2ee543c58a8e4b9c2b7e08d8e7c836a8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637514194397422434%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=NaeEYcHbPnebsqlSoVN91WWqDeqkwT7lvx9OwTlmKno%3D&reserved=0>

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