Subject: New comment - [#2196497] Conversation with Jennyfer
From: Home Box <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Mar 2021 16:36:48 +0000

There is a new comment in the ticket submitted by Jennyfer to HelpHBAE   Comment added by : Mustehsan Siddiqui  Comment Content:  <table style="margin-left: auto;margin-right: auto">  <tbody>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">Jennyfer</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>Sorry what is this</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">07:59 PM, 11th Mar</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">New</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>Thank you for your message. Our team is currently assisting other customers. We will get back to you shortly. Expected wait time for your response is 14. Thank you for your patience.</div></div>        <div style="color: #999999;font-size: 11px;clear: right">08:00 PM, 11th Mar</div>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">New</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>In the mean time please give us more details about your question. If you are contacting us for an existing order, please give us your order number and what is your question.<br><br>If you are contacting us about placing a new order, please let us know the question, and the name of the product you want to contact us for.</div></div>        <div style="color: #999999;font-size: 11px;clear: right">08:00 PM, 11th Mar</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">Jennyfer</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>What is this link that you sent me?</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">08:01 PM, 11th Mar</div>    </td>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">Jennyfer</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>Please i still need third party insurance and movers ID</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">08:14 PM, 11th Mar</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Ibrahem</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/I.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>It is a PDF which I sent of your query</div></div>        <div style="color: #999999;font-size: 11px;clear: right">08:27 PM, 11th Mar</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">Jennyfer</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>This is only the commercial license</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">08:28 PM, 11th Mar</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Ibrahem</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/I.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>Please allow me a moment and I will check on this for you.</div></div>        <div style="color: #999999;font-size: 11px;clear: right">08:28 PM, 11th Mar</div>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Ibrahem</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/I.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>They did not sent to us the third party insurance,</div></div>        <div style="color: #999999;font-size: 11px;clear: right">08:30 PM, 11th Mar</div>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Ibrahem</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/I.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>We will have to escalate it again and it may take much time</div></div>        <div style="color: #999999;font-size: 11px;clear: right">08:30 PM, 11th Mar</div>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">Jennyfer</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>I requested it 1 week ago! Along with the movers ID!! And I’m following up every day!!</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">08:30 PM, 11th Mar</div>    </td>
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<div style="padding:0 5px 0 0;font-size:12px; color: #6f7071;margin-left: 33px">Jennyfer</div>
<div></div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 50% 6px 50% 50%;float:left;margin-right: 3px">        <div style="border-radius: 4px 20px 20px;background: #a8ddfd;max-width: 320px;padding: 12px;float: left"><div>Not acceptable ..</div></div>        <div style="color: #999999; font-size: 11px; clear: left;margin-left: 33px">08:30 PM, 11th Mar</div>    </td>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Ibrahem</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/I.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>We are sorry for that</div></div>        <div style="color: #999999;font-size: 11px;clear: right">08:31 PM, 11th Mar</div>
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<div style="font-size: 12px;font-weight: 500;float: right; color: #6f7071; margin-right: 30px">Ibrahem</div>        <img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/I.png" width="30px" height="30px" style="width: 30px;height: 30px;border-radius: 6px 50% 50% 50%;margin-left:5px;float:right;clear:right">        <div style="float: right;border-radius: 20px 4px 20px 20px;background-color: #ffffff;max-width: 320px;padding: 12px"><div>Please feel free to come back and chat with us if you have any queries in the future.<br>My name is Ibrahem and have a wonderful day!</div></div>        <div style="color: #999999;font-size: 11px;clear: right">08:36 PM, 11th Mar</div>
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<tr><td style="text-align: center"><span style="font-size: 13px; color: #999">View conversation in <a href="https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/459800373915054" style="font-weight: 500; color: #999; text-decoration: none" rel="noreferrer">Freshchat</a></span></td></tr>      </tbody>
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