Subject: RE: Arrange Technician
From: Shadab Ahmed Khan <[email-masked]>
To: Niren Dsouza <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>
Cc: Faizal Maradeya <[email-masked]>
Date: Thu, 11 Mar 2021 12:45:47 +0000

Hi Murtaza,

Why nobody addressing the issue?

29038101572120210209

Thanks
Shadab Khan

From: Shadab Ahmed Khan
Sent: Monday, March 8, 2021 10:12 AM
To: Niren Dsouza <[email-masked]>; HomeBox Customercare UAE <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>
Subject: RE: Arrange Technician

Hi @HomeBox Customercare UAE<mailto:[email-masked]> / Niren

Pl, find the images attached shared by the customer with mail for the same.  Kindly check the customer complaint and also check if we can replace the back panel.

Thanks,
Shadab Khan
From: Shadab Ahmed Khan
Sent: Wednesday, March 3, 2021 4:16 PM
To: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Cc: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: RE: Arrange Technician

Hi

Customer requested technician required only in the evening or weekend (fri/sat) due to office hrs.

Thanks
Shadab Khan

From: Niren Dsouza <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 3, 2021 11:21 AM
To: Shadab Ahmed Khan <[email-masked]<mailto:[email-masked]>>
Cc: Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: Re: Arrange Technician

External email sender, please take precaution.
Hi.
CRM : 2567808
Rq raised for parts replacement.
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>
[https://mail.lsmindia.com/service/home/~/?auth=co&loc=en_US&id=2752&part=2.2]

________________________________
From: "Shadabahmed Khan" <[email-masked]<mailto:[email-masked]>>
To: "Niren Dsouza" <[email-masked]<mailto:[email-masked]>>, "murtaza kutiyanawala" <[email-masked]<mailto:[email-masked]>>, "HomeBox Customercare UAE" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 2, 2021 10:29:25 PM
Subject: Arrange Technician

Hi Team,

Kindly arrange a technician for this invoice: 29038101572120210209

Customer complains about the bulge on the Plywood.

Thanks

[A close up of a sign    Description automatically generated]
  Shadab Khan
  Sr. Executive Ecom.
   M  :  +971 506586045
   Landmark Tower, Dubai Marina
  P.O.Box 282028, UAE.
 www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7CShadabahmed.Khan%40landmarkgroup.com%7C5f1de4bd9eba4665f63a08d8de14ee91%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637503528772569724%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ta%2BZL0cR6%2BOUbhvwvtwJHvCZsJOh807SLY1qUmCOeDI%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com