Subject: Re: New comment - [#2014493] Conversation with Doreen
From: Niren Dsouza <[email-masked]>
To: Home Box <[email-masked]>
Cc: Dipesh Regmi <[email-masked]>, Nisha Siddiqui <[email-masked]>, radhika jawle <[email-masked]>, sanjana suresh <[email-masked]>, Saurav Chakraborty <[email-masked]>, vaibhav ohri <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, murtaza kutiyanawala <[email-masked]>
Date: Thu, 4 Mar 2021 03:00:11 -0700 (MST)

Hi Team, 

This is not yet processed. 
Cx was promised the refund would be processed nearly 15 days ago. 
Kindly update. 

Niren D'Souza 
Team Manager 
[email-masked] 

From: "Home Box" <[email-masked]> 
To: "Dipesh Regmi" <[email-masked]>, "Niren Dsouza" <[email-masked]>, "Nisha Siddiqui" <[email-masked]>, "radhika jawle" <[email-masked]>, "sanjana suresh" <[email-masked]>, "Saurav Chakraborty" <[email-masked]>, "vaibhav ohri" <[email-masked]> 
Cc: "HomeBox Customercare UAE" <[email-masked]> 
Sent: Friday, February 19, 2021 7:17:36 PM 
Subject: New comment - [#2014493] Conversation with Doreen 

There is a new comment in the ticket submitted by Doreen to HelpHBAE 
Comment added by : Mustehsan Siddiqui 

Comment Content: 

	
Doreen 
Someone called me from landmark asking if I have items to be return to homebox. Do you even communicate with each other? 
05:15 PM, 19th Feb 

	
Doreen 
This is his number +971 50 107 0047 
05:15 PM, 19th Feb 

	
Ibrahem 
We manually process the refund, The shipping company does not know about, Please ignore that call 
05:39 PM, 19th Feb 

	
View conversation in [ https://web.freshchat.com/a/224106425474082/inbox/open/0/conversation/443651391574244 | Freshchat ] 
2014493:1125156