Subject: RCI Auto-Reply EN
From: EU Customer Services <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 27 Oct 2022 02:09:41 +0000 (GMT)

We are pleased to inform you that your email has been received safely by our Customer Care team and has been assigned case number 12729135

We will make every effort to respond to your message as soon as possible and we thank you for your patience while we attend to your query. Please be advised that we are currently experiencing a very high volume of e-mail queries due to the COVID-19 pandemic resulting in a longer than expected response time The Customer Care Team answers emails from Monday to Friday, from 9.00am to 5.30pm and you will be in receipt of a response very shortly.

Should you require any assistance in the meantime, please do refer to the 'Member Help' section of RCI.com. You may find the answer to your query here.

Yours sincerely,
RCI Customer Care

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