Subject: Case #8011240 - Charlotte los Received
From: Support - Exabytes <[email-masked]>
To: [email-masked]
Date: Thu, 27 Oct 2022 01:37:52 +0000

Dear Charlotte,  We have received your request and the Case #8011240 has been assigned. Meanwhile, we suggest to use Case #8011240 in any further communication for easier reference.  While resolving your urgent issue is our top priority, each support requests is replied to in the order it comes in. Rest assured that we’re doing our very best to attend to your ticket as soon as we can!  ** Kindly note that replying to the support case ID to make enquiries on the status will reset your support request and the ticket queue.    Thank you for your patience.    Sincerely,  Exabytes.com - Technical Support -------------------- Case #8011240 Case URL: https://support.exabytes.com/support/tickets/8011240 --------------------