Subject: RE: POD Request - Order: 9631224687
From: Radhika Jawle <[email-masked]>
To: Vaibhav Ohri <[email-masked]>, Dipesh Regmi <[email-masked]>, Sanjana Suresh <[email-masked]>, Nisha Siddiqui <[email-masked]>, K Nayan <[email-masked]>
Cc: Arivazhagan Ramanathan <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Baraa Abukhadra <[email-masked]>, Ashish Karini <[email-masked]>, "Anwar P. Panery" <[email-masked]>, "Jasim Vali Mohammed Bebal" <[email-masked]>, Maryam Yahya <[email-masked]>, Haya Abualhaija <[email-masked]>, Con Loc <[email-masked]>, Eugene Ocoy <[email-masked]>, Deepak Damodaran <[email-masked]>, Omar Mostafa <[email-masked]>,
Date: Thu, 11 Feb 2021 09:24:47 +0000

Hi Team,

Kindly update how to process as customer is very update and angry.

Thanks & Regards,
[DFBA450F]

From: Radhika Jawle
Sent: Tuesday, February 09, 2021 12:54 PM
To: Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>; Sanjana Suresh <[email-masked]>; Nisha Siddiqui <[email-masked]>; K Nayan <[email-masked]>
Cc: Arivazhagan Ramanathan <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>; Baraa Abukhadra <[email-masked]>; Ashish Karini <[email-masked]>; Anwar P. Panery <[email-masked]>; Jasim Vali Mohammed Bebal <[email-masked]>; Maryam Yahya <[email-masked]>; Haya Abualhaija <[email-masked]>; Con Loc <[email-masked]>; Eugene Ocoy <[email-masked]>; Deepak Damodaran <[email-masked]>; Omar Mostafa <[email-masked]>; Niren Dsouza <[email-masked]>; Saurav Chakraborty <[email-masked]>
Subject: RE: POD Request - Order: 9631224687
Importance: High

Hi Team,

Please be informed that customer has not received any order form Homebox, the photo which was shared do not prove the item has been delivered to the customer.

@Sanjana Suresh<mailto:[email-masked]> - please advise how to proceed as customer is following up continuously for order.

Thanks & Regards,

Radhika Jawle

-----Original Message-----
From: Omar Mostafa <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 08, 2021 3:21 PM
To: Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>; Deepak Damodaran <[email-masked]<mailto:[email-masked]>>; Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>
Cc: Arivazhagan Ramanathan <[email-masked]<mailto:[email-masked]>>; Murtaza Kutiyanawala <[email-masked]<mailto:[email-masked]>>; Baraa Abukhadra <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Anwar P. Panery <[email-masked]<mailto:[email-masked]>>; Radhika Jawle <[email-masked]<mailto:[email-masked]>>; Maryam Yahya <[email-masked]<mailto:[email-masked]>>; Haya Abualhaija <[email-masked]<mailto:[email-masked]>>; Con Loc <[email-masked]<mailto:[email-masked]>>; Eugene Ocoy <[email-masked]<mailto:[email-masked]>>
Subject: POD Request - Order: 9631224687

External email sender, please take precaution.

Dear Team,

The customer claims that the order below was not delivered.

As the attached POD -provided earlier- is a picture of a building.

Kindly share a proof of delivery that includes the signature of the customer or a clear proof, so we can contact the customer and close the issue.

Please advise and do the needful.

Ticket ID: 2029716

Order: 9631224687

AWB: FP012721000057

Best Regards,

Omar Mostafa

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