Subject: RE: List of pending tickets
From: Radhika Jawle <[email-masked]>
To: Niren Dsouza <[email-masked]>
Cc: saurabh <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>
Date: Thu, 4 Feb 2021 16:45:20 +0000

Hi,

1713683 – Delivery will be done in next week, Jasim will be sending the palate tomorrow.
1850580 – Already refund processed , please check and reply to customer.
1882162 – Need to check with the Delivery team.
1909358 – issue will be resolved within 3-4 working days, refund will process.
1923322 – issue already escalated to delivery team and IT team for the refund issue.
1933341 – Shipment was picked up and is under return process.(Marked LSM also in email).
1970065- Refund processed.
1993255 – Email sent to conloc to process the RMA.
2004136 – KSA Ticket
2010237 – Arranged pickup by LMG team.
2014493 – email sent to Sanjana
2014869 – Customer sent the Thank you email , hence the ticket was open.
2015439 – issue already with the finance team , it will be resolved within 4 to 5 working days.
2017945 – Homecentre order.
2020476 – Already closed
2022198 – Customer received the complete delivery.
2022933 – customer received the order on 28th Jan, Ticket was not closed.

Thanks & Regards,
[DFBA450F]

From: Niren Dsouza <[email-masked]>
Sent: Thursday, February 04, 2021 1:37 PM
To: Radhika Jawle <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>
Cc: saurabh <[email-masked]>
Subject: List of pending tickets

External email sender, please take precaution.
Hi.
Please find below a list of the oldest pending tickets with us.
Request your assistance in resolving them.

1713683
Late delivery FP111420000514 / 9613880373
Open
1850580
Re: Your refund is on its way
Open
1882162
osama-0586282289
Open
1909358
Conversation with ketanpatel
Waiting on Third Party
1923322
Fwd: Order n. 961861642
Open
1933341
Complaint
Open
1970065
Conversation with AzarAmani
Open
1993255
Conversation with UmSaif
Open
2004136
Ø´ÙƒÙˆÙ‰
Waiting on Customer
2010237
9.63E+09
Open
2014493
Conversation with Doreen
Open
2014869
Scratches item 9629883219
Open
2015439
Re: Your refund is on its way
Waiting on Customer
2017945
Conversation with C.K
Waiting on Third Party
2020476
5.89E+08
Open
2022198
Conversation with P.Bensi Jani Aravind
Waiting on Third Party
2022933
Conversation with Ahmed
Open

Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>
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