Subject: HomeBox Fresh Desk & Facebook Open Tickets 04, Feb 2021
From: Haya Abualhaija <[email-masked]>
To: "[email-masked]'" <[email-masked]>, "[email-masked]'" <[email-masked]>, "[email-masked]'" <[email-masked]>
Cc: Baraa Abukhadra <[email-masked]>, "[email-masked]'" <[email-masked]>, "Nour Hanayneh" <[email-masked]>, "[email-masked]'" <[email-masked]>, "[email-masked]'" <[email-masked]>, "[email-masked]'" <[email-masked]>, Omar Mostafa <[email-masked]>, "Maryam Yahya" <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Thu, 4 Feb 2021 13:06:24 +0000

Hi Team,

Hope this email finds you well.

In the attachment is the required open Fresh Desk tickets, kindly check and do the needful.

Count of Aging

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

>15days

Grand Total

58

12

2

1

73

ARAMEX

2

2

LMG INTERNAL TEAM

43

1

2

2

48

OLM/LMG Team

4

1

2

7

SHIPA

1

1

WAREHOUSE

1

2

3

Grand Total

108

17

4

4

1

134

Count of Aging

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

>15days

Grand Total

Email

21

4

2

1

28

Outbound Email

21

2

23

Phone

54

7

4

2

67

Portal

12

4

16

Grand Total

108

17

4

4

1

134

Count of Aging

Column Labels

Row Labels

0-2 Day

3-4 Days

5-6 Days

7-10 days

>15days

Grand Total

Crystel Homebox UAE Team

76

9

4

2

91

Basil Atef Alshwabkeh

2

2

Haya Joudeh Abu Al Haija

1

1

Heider.Sulaimawi Hatem Sulaimawi

3

3

lara Khalil AL Shaikh

3

3

maryam kifah yahya

1

1

mohammad inad aldahamshah

3

3

Omar Imad Mostafa

42

6

4

2

54

Rahmeh Eleisah

1

1

Rand abdelrahman sadeh

1

1

raneem khalil kokash

3

1

4

raneen.baabaad Fakhr-ildeen Baabad

4

4

rayana.majali Rayana Al Majali

1

1

Rua'a Abukaff

11

1

12

Sireen.abdeljabbar abd sireen1993

1

1

HomeBox UAE

32

8

2

1

43

Abdulsaboor Jawid

6

6

Ali Mohamed Ahmed

1

1

Alka Pandey

3

3

Hatem Alqirshi

4

2

1

7

Khaled Hegazy

2

2

Mohd Adeel Akhter

6

2

1

9

Radhika Jawle

1

1

Tarish Ayubi

12

1

1

14

Grand Total

108

17

4

4

1

134

Facebook Tickets:

Count of Aging

Column Labels

Row Labels

0-2 Day

3-4 Days

Grand Total

Open

1

1

Waiting on Customer

13

13

Waiting on Third Party

2

1

3

Grand Total

16

1

17

Count of Aging

Column Labels

Row Labels

0-2 Day

3-4 Days

Grand Total

Abdulsaboor Jawid

2

2

Alka Pandey

8

1

9

Mohd Adeel Akhter

5

5

No Agent

1

1

Grand Total

16

1

17

Best Regards,

Haya Abualhaija
Service Advisor

T: +962 6 500 1333

F: +962 6 500 1334

M: +962 787717185

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.facebook.com/Crystel.co>

[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://twitter.com/CrystelCo>

[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

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