Subject: RE: Pending tickets
From: Radhika Jawle <[email-masked]>
To: Niren Dsouza <[email-masked]>
Cc: Murtaza Kutiyanawala <[email-masked]>
Date: Tue, 2 Feb 2021 16:10:00 +0000

Hi,

Please find the below Tickets.

2030444 – Refund Processed.
2030309 – Refund Processed
2030301 – Refund processed
1720178 – issue escalated with the IT, it will be done in 2 days.
1909358 - issue escalated with the IT, it will be done in 2 days.
2002892 - issue escalated with the IT, it will be done in 2 days(Duplicate Ticket -1720178)
2013260 – Order for HH is NDR.
2018119 – Invoice sent from Outlook.
2018235 – Received all the HH items, Contacted customer and checked.
2018241 – Invoice sent
2020576 – Delivered to Correct address today.
2022000 – Refund Processed

Thanks & Regards,
[DFBA450F]

From: Niren Dsouza <[email-masked]>
Sent: Tuesday, February 02, 2021 5:09 PM
To: Radhika Jawle <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>
Subject: Pending tickets

External email sender, please take precaution.
Hi Guys,
Please find a list of the oldest pending tickets with us.
If these can be actioned today before I generate the report around 10pm(UAE time)
2030444
Refund not processed
2030309
Refund not processed
2030301
Refund not processed
1720178
Furntiture Refund
1909358
Refund not processed
2002892
refund not processed
2013260
Missing item
2018119
Invoice request
2018235
Missing items
2018241
Invoice request
2020576
Delivered to the wrong address
2022000
Refund not processed

Thanks and regards
Niren D'Souza
Team Manager
[email-masked]<mailto:[email-masked]>
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