Subject: Re: Problems with Tabby
From: Sankar T <[email-masked]>
To: faizal maradeya <[email-masked]>, Shahzeen Rizvi <[email-masked]>, Niren Dsouza <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Nalineedhar Kasibhatla <[email-masked]>, HBEcomm <[email-masked]>, saurabh <[email-masked]>
Cc: Venkata Burle <[email-masked]>, SRE Team <[email-masked]>, Suhas Bennikal <[email-masked]>, Bahaa Alkhateeb <[email-masked]>
Date: Fri, 29 Jan 2021 14:06:24 +0000

Hi all,

The mentioned issue related to tabby is now resolved and we are now able to place orders using tabby payment mode. Kindly check once from your end as well and do let us know for further concerns.

Thanks,
Sankar.

From: Bahaa Al khateeb <[email-masked]>
Date: Friday, 29 January 2021 at 5:03 PM
To: faizal maradeya <[email-masked]>, Shahzeen Rizvi <[email-masked]>, Niren Dsouza <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Nalineedhar Kasibhatla <[email-masked]>, HBEcomm <[email-masked]>, Venkata Burle <[email-masked]>, SRE Team <[email-masked]>
Cc: saurabh <[email-masked]>
Subject: Re: Problems with Tabby

Looping @Venkata Burle<mailto:[email-masked]> / @SRE Team<mailto:[email-masked]>

--------------------------------------------------------------------
Bahaa Khateib
Hybris Support Module Lead
Direct:971-4-517-2146
Cell-971-58-597-6009
Email Id: [email-masked]<mailto:[email-masked]>

From: Faizal Maradeya <[email-masked]>
Date: Friday, 29 January 2021 at 3:00 PM
To: Shahzeen Rizvi <[email-masked]>, Niren Dsouza <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, Nalineedhar Kasibhatla <[email-masked]>, HBEcomm <[email-masked]>, Bahaa Al khateeb <[email-masked]>
Cc: saurabh <[email-masked]>
Subject: Re: Problems with Tabby

Hi cc x team please  raise jira on priority ,

Cc @Bahaa Al khateeb<mailto:[email-masked]>

________________________________
From: Shahzeen Rizvi <[email-masked]>
Sent: Friday, 29 January 2021, 14:22
To: Niren Dsouza; Murtaza Kutiyanawala; Nalineedhar Kasibhatla; HBEcomm
Cc: saurabh
Subject: Re: Problems with Tabby

++ @HBEcomm<mailto:[email-masked]>

Get Outlook for iOS<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fo0ukef&data=04%7C01%7CBahaa.Alkhateeb%40landmarkgroup.com%7C4cda42417e6349eb9ee908d8c4451aa6%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637475148363762953%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=HYpy%2FkW8cuOGfFatLS9dvTf4y7%2B2AXmdlIuddMR34bA%3D&reserved=0>
________________________________
From: Niren Dsouza <[email-masked]>
Sent: Friday, January 29, 2021 1:01:59 PM
To: Murtaza Kutiyanawala <[email-masked]>; Shahzeen Rizvi <[email-masked]>; Nalineedhar Kasibhatla <[email-masked]>
Cc: saurabh <[email-masked]>
Subject: Problems with Tabby

External email sender, please take precaution.
Hi.
This is just to apprise you that as of this morning,29th January, we have been facing problems with the Tabby payment method.
Payments have not been going through for customers as well as us when we tried placing a dummy order.
We have been able to replicate the error on orders over AED 1000 whenever the "Pay in installments" option is selected.

Kindly advise if any updates as to when this will be rectified.

Regards
Niren D'Souza
Team Manager
[email-masked]

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