Subject: RE: Shipped Status Order #9627317115 AWB#FP010921000871
From: Radhika Jawle <[email-masked]>
To: "Jasim Vali Mohammed Bebal" <[email-masked]>, Vaibhav Ohri <[email-masked]>, Dipesh Regmi <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>, Home Box <[email-masked]>, Arivazhagan Ramanathan <[email-masked]>, Murtaza Kutiyanawala <[email-masked]>, "[email-masked]" <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Wed, 27 Jan 2021 05:16:47 +0000

Hi @Jasim Vali Mohammed  Bebal<mailto:[email-masked]>

Kindly update on urgently.

Thanks & Regards,
[DFBA450F]

From: Radhika Jawle <[email-masked]>
Sent: Tuesday, January 26, 2021 12:06 PM
To: Jasim Vali Mohammed Bebal <[email-masked]>; Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>
Cc: HomeBox Customercare UAE <[email-masked]>; Home Box <[email-masked]>; Arivazhagan Ramanathan <[email-masked]>; Murtaza Kutiyanawala <[email-masked]>
Subject: Shipped Status Order #9627317115 AWB#FP010921000871

Hi @Jasim Vali Mohammed  Bebal<mailto:[email-masked]>,

Please update, as the order is in shipped status since Jan 8, 2021 , Customer is following up continuously.

Thanks & Regards,
[DFBA450F]

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 25, 2021 1:57 PM
To: Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>; Arivazhagan Ramanathan <[email-masked]<mailto:[email-masked]>>
Cc: HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2001072] - Urgent delivery

External email sender, please take precaution.
Hi Team,

Problem Statement: Late Delivery
Order Date : Jan 8, 2021
Order ID: 9627317115

Tracking ID: FP010921000871

Assistance Required: Need Urgent Delivery

Issue Description: The order was shipped from our side on 1/9/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.

Regards,
The Support Team.
On Sun, 24 Jan at 7:11 PM , Jasim.bebal <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team ,
Kindly request you to share the order number for the subjected ticket issue .

[A close up of a sign    Description automatically generated]
Jasim Bebal
 Senior Associate E-commerce
HAPPINESS Every were
  T   :  +971 4 517 5824
  F   :  +971 4 517 5824
  M  :  +971 509706805
  E   :  [email-masked]<mailto:[email-masked]>
  DWC Landmark Group Shed 3
  Al-Makhtoom Airport
  P.O.Box 282028, UAE.
 www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=04%7C01%7Cradhika.jawle%40landmarkgroup.com%7Cc1a1ae096f50478765f108d8c1d12d16%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637472451429001314%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uauHQ4f%2B6p%2Bv65u9GNoo7Fx6fKHsuLqgKJaYKt%2FnKX4%3D&reserved=0>

From: Home Box <[email-masked]<mailto:[email-masked]>>
Sent: 24 January 2021 18:17
To: Jasim Vali Mohammed Bebal <[email-masked]<mailto:[email-masked]>>; Arivazhagan Ramanathan <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#2001072] - Urgent delivery

External email sender, please take precaution.
Please take a look at ticket #2001072<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F2001072&data=04%7C01%7Cradhika.jawle%40landmarkgroup.com%7Cc1a1ae096f50478765f108d8c1d12d16%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637472451429001314%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=8n%2Fe%2B6PezKuTl6GfDfEHz%2Be4uw0S4XO%2FVJfigQpbOZo%3D&reserved=0> raised by Ashish Karini ([email-masked]<mailto:[email-masked]>).

please check and update us urgent .

order still not delivered to cx ?
On Wed, 20 Jan at 1:04 PM , Landmark Group <[email-masked]<mailto:[email-masked]>> wrote:
Hi Ashish,

Thank you for getting in touch with us.

We sincerely apologize for the inconvenience caused to you.

We have forwarded your request to our concern team and our courier team will contact you soon to deliver your items.

We thank you for your understanding and cooperation.

Feel free to reach out to us if you need any further assistance.

Your friends,
The Support Team

2001072:1125156
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2001072:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com