Subject: Ticket Assigned - Conversation with BasilKurdi
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jan 2021 12:32:09 +0000

Hi Niren Dsouza,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with BasilKurdi BasilKurdi                    Hello           03:39 PM, 02nd Jan                   Bot                   أهلا مرة أخرى!           03:39 PM, 02nd Jan                     BasilKurdi                    I bought this tabel from home box before a month           03:39 PM, 02nd Jan                     BasilKurdi                             03:40 PM, 02nd Jan                     BasilKurdi                    It became like this!!!           03:40 PM, 02nd Jan                     BasilKurdi                    Please advise           03:53 PM, 02nd Jan                   Saboor                   I do apologize for any inconvenience caused. We try and maintain a very high level of service/products. This is definitely not in keeping with our standards.           04:06 PM, 02nd Jan                   Saboor                   Could you please share your order number so that I can assist you further?           04:06 PM, 02nd Jan                     BasilKurdi                             04:12 PM, 02nd Jan                     BasilKurdi                    This is the order number right?           04:12 PM, 02nd Jan                   New                   Thanks for your patience. We are working on it. Please give us a few more minutes.           04:17 PM, 02nd Jan                     BasilKurdi                    No problem           04:17 PM, 02nd Jan                   Hatem                   Thank you .           04:19 PM, 02nd Jan                   Hatem                   Could you please confirm your order 9616403087 ?           04:21 PM, 02nd Jan                     BasilKurdi                    Yes correct           04:22 PM, 02nd Jan                   Hatem                   Thank you for confirmation ,           04:23 PM, 02nd Jan                   Hatem                   Please allow me a moment and I will check on this for you.           04:23 PM, 02nd Jan                   Hatem                   I've escalated your request to concern team and the process will take between 4-5 business days .           04:31 PM, 02nd Jan                   Hatem                   Is there anything else I can assist you with today?           04:31 PM, 02nd Jan                     BasilKurdi                    Thank you very much           04:31 PM, 02nd Jan                   Hatem                   Please feel free to come back and chat with us if you have any queries in the future. My name is Hatem and have a wonderful day!           04:31 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1947486