Subject: Wrong Lead Alert
From: AVME Chat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 20 May 2021 13:07:55 +0530

Hi,

A lead with wrong information has been submitted. Please check and resubmit the form with correct information
Below is the information associated to lead.

Chat Id:QT5AYVGGAW
Thread Id:QTXET96JN9
Brand:Volkswagen
Model:Passat
Lead Category:After Sales
Lead Type:Customer Care: Service Complaint
Customer Category:Retail
Country Name:Saudi Arabia
City Name:Khobar
License Id:12302775
Agent Id:[email-masked]
Chat Time:2021-05-20 12:59:52
Instance Id:3b9e77bcc7c3f2323e1facd77b9666c9
Customer Id:d6a2bb97-29f3-450e-51af-34010d83bd50
Customer Title:Mr
Customer Name:يوسف الدليجان
Customer Email:[email-masked]
Phone Number:56888797
Phone Code:966
Customer Language:Arabic
Customer Campaign:
Utm Tracking:
Customer Country:Saudi Arabia
Customer Ip:93.168.45.69
Customer Region:Riyadh Region
Customer City:Riy adh
Notes:Service complaint ( Old request follow up ) Car model : VW Passat Preferred time to call : Now ( Urgent) Customer complaining no one contacted his since two days Customer asked before " My car has a manufacturing problem and it is in Volkswagen Al-Khobar, And they gave me a replacement car, The problem is that they did not give me an authorization and travel permit to the Gulf countries, The employee told me to communicate with you , And you will give me approval from the administration, I am now on the Bahrain Bridge, waiting for approval, I tried to call your 800 and your number 9200, They didn't respond all day, they said the approval from Jeddah" Customer was stuck on Bahrain bridge for hours and no one contacted him with the approval Customer has been requesting the call for two days on repeat now
Trade In:
Trade In Car:
Trade In Model:
Trade In Year:
Trade In Miles:
Date Created:2021-05-20 13:07:55
Test Drive Time:09:00:00
Test Drive Date:2021-05-21
Language:Arabic
Campaign:

Thank you
Team AVME