Subject: [Live on Wednesday] The Digital Tipping Point – the adoption of CX technology is unstoppable
From: "Rahul Menon" <[email-masked]>
To: [email-masked]
Date: 19 Apr 2021 00:34:29 -0400

Hi Saurav, 

I hope this finds you well. I wanted to reach out and make sure you’ve received an invite to The Digital Tipping Point <https://app.hello.zendesk.com/e/er?s=2136619493&lid=47432&elqTrackId=52f2641f57734e8aabecaea4f27e2c78&elq=531cd584e995496ebe3f4fba93e72a96&elqaid=58962&elqat=1>, our special CX event on 21 April (Wednesday) that you won't want to miss.  

We’re all adopting new technology faster than ever at work and in our personal lives (Zoom happy hours, anyone?). It is more crucial now for companies to invest and adopt new technologies to keep up with rising customer expectations. 

At the event, we’ll explore the rapid rate of tech adoption in CX and outline the top areas companies should focus on. You’ll also hear from a great lineup of CX experts, including: 
*Zendesk’s President of Products, Adrian McDermott, will reveal his Five Big Bets for CX in 2021
*Forrester’s Research Director, Michael Barnes, will explain how COVID-19 accelerated the digital momentum and why you should adapt quickly 
*DevFactory's CEO, Rahul Subramaniam, will answer your questions in a live Q&A on how to build a CX strategy that sets your team up for success. This enterprise software major streamlined its customer support operations across multiple acquired companies, while delivering a strong increase in CSAT

Register now <https://app.hello.zendesk.com/e/er?s=2136619493&lid=47432&elqTrackId=94c45d15664b45e993b38859ac3d860b&elq=531cd584e995496ebe3f4fba93e72a96&elqaid=58962&elqat=1>. See you this Wednesday! 

Best,
Rahul Menon
Marketing Manager, India & SAARC  

P.S. If you can’t make it, register anyway <https://app.hello.zendesk.com/e/er?s=2136619493&lid=47432&elqTrackId=d64d6dd1f055433fad2a74f46968a1f1&elq=531cd584e995496ebe3f4fba93e72a96&elqaid=58962&elqat=1> and we’ll make sure the recording makes it into your inbox. 

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