Subject: LiveChat: Daily Summary for Saturday, April 17th
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Sun, 18 Apr 2021 03:07:12 +0000

Summary for Saturday, April 17th

Chats

Visitor satisfaction

Missed opportunities

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28 ratings

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353

:-) 82%

:-( 18%

7

Chats

Missed opportunities

There were 353 chats with visitors

Yassin – 93 chats
Saurav Chakraborty – 0 chats

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Nice job, your customers seem to be happy! 82% of ratings are good.

7 people left the queue before starting a chat.

Be available to your visitors. Also, think about adding more agents
If needed, check the staff outsourcing agencies for immediate access to trained professionals.

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