Subject: LiveChat: Daily Summary for Tuesday, April 13th
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Wed, 14 Apr 2021 03:07:46 +0000

Summary for Tuesday, April 13th

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Chats

Visitor satisfaction

Missed opportunities

See all

28 ratings

See all

374

:-) 89%

:-( 11%

19

Open the LiveChat Dashboard to see the live data!

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Chats

Missed opportunities

There were 374 chats with visitors

Nansy Saeed – 103 chats
Saurav Chakraborty – 47 chats
Mohammed Obiedo – 17 chats

See more...

Nice job, your customers seem to be happy! 89% of ratings are good. Check if you've been granted the Quality Badge.

19 people left the queue before starting a chat.

Be available to your visitors. Also, think about adding more agents.
If needed, check the staff outsourcing agencies for immediate access to trained professionals.

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