Subject: Re: Chat from different locations
From: Yassin Alkassar <[email-masked]>
To: saurav chakraborty <[email-masked]>
Date: Sun, 11 Apr 2021 10:16:15 -0700 (MST)

Respected sir, 

Please find the away chats for non-GCC from 28/3 to 11/4. 
. 

Chat ID: 

	country 
Chat ID: QRYDHE6O62 
	
Bolivia 

Chat ID: QRLDRBYT9C 
	Turkey 

Chat ID: QQCZGYNIOW 
	Italy 

Chat ID: QQ8TF1Q47N 
	Spain 

Chat ID: QQ2OWZCNK1 
	Singapore 

Chat ID: QQWNQNW3UR 
	United States 

	

Reagrds, 
Yassin 

From: "saurav chakraborty" <[email-masked]> 
To: "AUDI_VW" <[email-masked]> 
Cc: "Ruchi Poddar" <[email-masked]> 
Sent: Sunday, 11 April, 2021 17:43:19 
Subject: Chat from different locations 

Hi Team, 

I've been informed that for the past few days there has been a sudden increase in the number of away chats, especially from other countries such as India, Indonesia etc. Please go through your chat archives for the past 10-15 days and send me a list of all the chat ID with such cases. 

These chats disturb our chat to lead ratio by a huge margin. 

I want the chat IDs by tomorrow 12 noon IST. Please ensure to NOT include our own Middle East locations that we deal in. 

If you get chats from Iraq, Iran and Bahrain please do include. 

Thank you 
Saurav Chakraborty 
Team Manager 
[email-masked]