Subject: LiveChat: Daily Summary for Thursday, March 25th
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 23:07:19 -0400

Summary for Thursday, March 25th

Chats

Visitor satisfaction

Missed opportunities

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30 ratings

See all

243

:-) 67%

:-( 33%

12

Open the LiveChat Dashboard to see the live data!

Chats

Missed opportunities

There were 243 chats with visitors

Mohammed Obiedo – 52 chats
Saurav Chakraborty – 0 chats

See more...

Something is not right, 33% of ratings are bad. Read on how you can improve your chat quality.

12 people left the queue before starting a chat.

Be available to your visitors. Also, think about adding more agents.
If needed, check the staff outsourcing agencies for immediate access to trained professionals.

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